Job Summary: This is an Inside Sales & Service Representative - Parts
(ISS) position based out of the Marlborough MA branch office. The role
includes inside sales support from the time of inquiry to delivery,
which requires parts identification, quoting, order
confirmation/purchase order receipt, pricing, order processing,
expediting, and problem solving. Additionally, this role is responsible
for maintaining a warehouse, coordinating shipments and controlling the
branch inventory. Responsibilities: *Handle customer requests for
aftermarket parts. Generate quotes, follow up with customers, and
outside sales team to ensure quotes become orders. Manage these orders
to ensure delivery schedule is achieved. *Act as key point of contact
to the customer through the sales lifecycle. *Proactive outreach to
potential customers. Develop and maintain relationships with key
vendors. *Oversee warehouse operations including environmental health
and safety compliance, warehouse organization and cleanliness. *Manage
branch office inventory. Maintain inventory stocking levels. Perform
inventory counts as required. *Coordinate freight shipments and
deliveries to and from the branch office. *Pick pack and ship items to
customers from the branch office. *Maintain all paperwork in accordance
with company policies. *Other duties as assigned Basic Qualifications:
*3 to 5 years of relevant experience *Associates degree required.
Bachelor\'s degree preferred *Industrial equipment part sales / rental
coordination preferred *Strong communication and time management skills
Travel & Work Arrangements/Requirements: *This role is located in one
of our 3 location. The candidate can reside in any of these locations:
Marlborough, MA location. Buffalo, NY location. Edison, NY location. It
may require occasional travel for trainings. SIP Eligible Role: The
total pay range for this role, including incentive opportunities is the
total pay range takes into account a wide range of factors that are
considered in making compensation decisions including, but not limited
to, skills; experience and training; licensure and certifications; and
other business and organizational needs. The disclosed pay range
estimate has not been adjusted for the applicable geographic
differential associated with the location at which the position may be
filled. At Ingersoll Rand, it is not typical for an individual to be
hired at or near the top of the pay range for their role and
compensation decisions are dependent on the facts and circumstances of
each case.