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Regional Facilities Manager - Soft Services
Job ID
161913
Posted
04-Apr-2024
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Melbourne - Victoria - Australia
Work for GWS client who are leading innovators of home furniture
Endless growth opportunities within a Global firm
Oversee a national portfolio of 4 sites - soft services focused role
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.
The purpose of the role is providing leadership, management, and development of an agreed CBRE account, ensuring financial, and operational commitments are met and exceeded. The role of the Regional Facilities Manager will be to supervise, plan, and co-ordinate all aspects of System Operations, Hard & Soft Service delivery, Planned Preventative Maintenance (PPM), Reactive Maintenance, M&E and Help Desk Calls, and Small Project Works. The successful candidate would be expected to be operationally hands on where necessary as well as having full managerial and financial responsibilities.
Here's what you’ll achieve:
Responsible for the day to day running of both the hard and soft services, organising the site team and supply chain in order to meet contractual outputs and objectives of each account.
Maintain customer relations including progress meeting, site visits, and obtaining referrals
Managing & having accountability for the P&L, monitoring of budgets and maintaining agreed profit margins
Assist in the preparation of standard operating procedures, emergency and contingency plans
Ensuring healthy and safe working conditions and regularly review the H&S policy
Ensure that opportunities for the strategic development of the contract are exploited, to deliver increased turnover and profitability, and make sure that contracts are re-won on re-tender
Build a relationship with the client to become the first point of contact for any works required on their sites
About you:
Degree or equivalent in Facilities Management or Property related field with a minimum of 5 years’ experience in a property-based senior facilities role
Experience and background in cleaning and food hygiene (soft services) is essential
Knowledge and application of Occupational Health & Safety Act, Essential Services regulations, Building Code of Australia requirements and relevant Australian Standards.
Previous experience in management and development of geographically disbursed teams.
Excellent written and verbal communication skills with ability to respond effectively to sensitive issues.
Requires advanced knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts advanced financial analysis.
Ability to comprehend, analyse, and interpret complex documents.
Advanced skills with Microsoft Office Suite, Outlook. Ability to use work order management systems.
Working knowledge of architectural, electrical and mechanical systems.
Working knowledge of leases, contracts and related documents.
What’s in it for you?
People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.
We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development and performance. Our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.
Can we inspire you to join us?
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We welcome and encourage First Nations people to apply.
We look forward to hearing from you.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)