POSITION SUMMARY:
To be fully engaged in providing Quality/ No Harm, Customer Experience, and Stewardship by:
Supervises the work of the Lead Technologists and staff. Uses technical expertise to mentor the staff and
provide the necessary care of patients. Provides patient care less than 50% of the time. Has the authority
to discipline and evaluate associates. Participates with the Manager/Director on personnel and
management issues. Makes decisions in the absence of the Manager/Director.
PRIMARY ACCOUNTABILITIES:
Engagement:
* Meets Gallup survey goals and objectives.
* Holds the agreed upon number of staff meetings per year and provides minutes.
* Posts up-to-date Health First, Inc. information on the appropriate associate bulletin boards.Provides opportunity to attend Health First informational meetings.
* Attends required Management meetings.
* Meets with Lead Technologists daily to discuss any departmental issues.
* Conveys to lead technologists/supervisors, i.e. new protocols, compliance issues, corporate and
* departmental information, etc. to be passed on to the associates
* Creates and maintains a positive work environment, maximizing the contributions of the
* associates by;
* Staff's technical development.
* Staff's personal growth.
* Lead Technologists management skills
Quality/No Harm:
* Ensures the correct procedures are performed on the correct patient by verifying two forms of
* patient identification.
* Appropriately evaluates physician orders from medical charts and/or prescriptions.
* Obtains pertinent patient history from the requisition, the patient, the medical chart, or other
* sources whenever possible.
* Adheres to Joint Commission National Patient Safety Goals, participates with Management for
* compliance with Joint Commission standards.
* Adheres to the ALARA Principles of radiation safety.
* Practices aseptic and sterile techniques.
* Ensures all Associates are practicing proper radiation safety precautions and proper magnetic
* field screening at all times.
* Reports all malfunctioning equipment to the appropriate department, fellow associates andmanagement.
* BioMed at ext. 45000
* IT at ext. 45000 (i.e., telephones, PC's, paper printers, etc.)
* Radiology PACS at ext. 44729 (i.e. PACS system, scanners, worklist issues, etc.)
* Researches and documents when malfunctioning equipment is not reported and reports to
* management the associate (if known) who failed to report the malfunction; ensures that
* equipment repairs are completed in a timely manner and gives any unresolved issues to
* management.
* Completes a contrast screening form prior to beginning any procedure that requires the use of
* intravenous contrast media, and discusses this information with the Radiologistso that the
* appropriate contrast media can be selected.
* Completes all required documentation both written and electronic (i.e. Safety Portal) (examples:
* patient history, pregnancy, procedural and/or consent forms, MARS, Adverse Drug Reaction,
* Medication Reconciliation, Medication Occurrence Report, Incident Reports (patient and/or
* associate).
* Maintains current CPR certification, State of Florida License, and ARRT certification(s) and
* renews all applicable certifications and/or licenses before the expiration date.
* Coordinates and insures all associates comply with yearly requirements within designated time
* frame.
* Knowledge regarding location of emergency equipment/supplies and how to use such
* equipment/supplies (i.e. drug boxes, crash cart, O2, BP/stethoscope, suction, etc.), as well as
* oversees completion of drug box, crash cart and refrigerator daily log checklist (if applicable).
* Familiar with the Health First Emergency Kardex and responsibilities in relation to specified
* emergent codes
* Responsible for hurricane preparedness and their particular responsibilities as a Health First
* associate.
* Correctly identifies, marks, orients, and annotates all patient images.
* Demonstrates the appropriate skill sets as determined by the "Annual Competency
* Assessments".
* Monitors and complies with Joint Commission/ACR standards and performs all job functions in
* accordance with Federal, State and Regional requirements to ensure compliance to these
* standards.
* Assures that the "Pending Work Report" is run once per shift, ensures associates are completing
* computer work, investigates and completes anything done in error or left undone and addresses
* associate non-compliance computer issues.
* Resolves all PACS QA issues prior to applying the "OK" to images.
* Ensures all required documentation is scanned into the correct patient's exam folder in PACS.
* Follows proper file room procedures.
* Ensures image quality by spot checking technologist's exams on a random basis and reports
* issues to management.
* Ensures scanner quality by conducting and/or overseeing scanner QA.
* Ensures all new technologists are properly oriented in protocols and procedures.
* With the Manager, in conjunction with associates, suggestions to improve, implement or revise
* section protocols and/or department policies and procedures.
* Ensures "Quality Assurance Standards" are met regarding image/technical protocols
Customer Experience:
* Practices excellent customer relations skills at all times with those they come in contact with, i.e.
* patients, physicians, other associates and the public.
* Takes appropriate action to insure customer satisfaction with all procedures performed.
* Ensures that the lead technologists of all areas of direct report: coordinate processes involving
* patient care, follows departmental and organizational policies and procedures and satisfies the
* necessary requirements they are accountable for.
* Ensures rooms/equipment are stocked, cleaned and ready for the next exam.
* Addresses any daily workflow, i.e. physician complaints, equipment problems, staffing issues that
* were conveyed by the lead technologist/associates.
* Stewardship:
* Works with management to manage resources (supplies & equipment) & personnel (hire,
* transfer, termination, and scheduling) to achieve Health First goals & objectives.
* Provides input to help maintain operational budget while meeting departmental financial goals.
* Specific job/tasks/information completed by deadline. (i.e. e-learning, Hurricane Preparedness
* Worksheets, evaluations, competency assessments, confidentiality agreements)
* Ensures that supplies are ordered properly and present when needed.
* Follows through with exams that are found on the Pending Work Report that are not dictated or
* signed off by the Radiologist.
* Annually reviews and updates the CPT codes in FIM/SIM.
* Ensures the appropriate charges for all exams performed and supplies utilized according to error
* reports.
* Completes all required documentation and/or required forms (i.e., Kronos, PL Request, and any
* other required documentation as appropriate).
* Completes all annual mandatory items, including input regarding Annual Performance Review.
* Demonstrates effective time management skills.
* Contributes as a team member on departmental or corporate projects.
* Willingly assists in other areas of the department, hospital, and/or participates in community
* activities as a Health First representative when needed.
* Remains flexible and adaptable to changes in workflow, processes, etc.
* Accepts additional responsibilities to assist with workload or to facilitate departmental
* goals/initiatives (i.e., voluntarily works additional hours, assists management with necessary
* workflow and/or process changes, data collection endeavors, etc.).
* Reports to workstation at scheduled time, and follows breaks and lunch policies.
* Utilizes Kronos system properly;
* Completes competency checklist for all technologists.
* Provides monthly Associate Staffing schedule with input from Lead Technologists
- Graduate of Joint Review Committee on Education in Radiologic Technology, or equivalent
- approved school of ultrasound or radiologic technology
- Florida State Licensed General Radiographer (if applicable)
- Registered by the American Registry of Radiological Technologists or American Registry of
- Diagnostic Medical Sonographers
- Prior experience - 3 years technical experience
- Ability to perform basic computer skills pertinent to job performance.
- Current BLS certification or achieved within three months of hire.
- Encouraged to achieve "Quality Management" certification.
Job: *Radiology
Organization: *Holmes Regional Medical Center
Title: Multi Modality Radiology Supervisor - Radiology Support Personnel
Location: Florida - Brevard County-Melbourne
Requisition ID: 072911