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Senior Project Case Manager As the Senior Project Case Manager, you will oversee a remote team of Project Case Managers, specifically focused on implementation projects. The Senior Project Case Manager will be responsible for coordinating the activities of the project management team, ensuring that projects are delivered on time and within scope. The ideal candidate will have strong leadership skills, experience in the restaurant service industry, proficiency in Salesforce, Microsoft Office Suite, and Smartsheet, as well as the ability to collaborate effectively cross-functionally across sales, operations, supply chain, finance, and IT departments. They should also have a proven track record of successfully managing remote teams and complex projects while providing a customer-centric process to installation. Location: this is a fully remote position; however you must live in the continental US. What you will do: Lead a remote team of Project Case Managers, providing guidance, support, and mentorship as needed. Develop and maintain project plans, schedules, and forecasting for install projects. Coordinate with sales, operations, supply chain, finance, and IT departments to ensure alignment and collaboration on project goals and objectives. Ensure that project installations are conducted in a customer-centric manner, focusing on delivering a seamless and positive experience for clients. Monitor project progress and performance, identifying and addressing any issues or risks that may arise. Communicate regularly with stakeholders to provide updates on project status, milestones, and deliverables. Identify opportunities for process improvements and implement best practices to optimize project delivery. Conduct post-project reviews to evaluate outcomes, identify lessons learned, and make recommendations for future projects. Required Experience Proven experience as a project manager, with a minimum of 5 years of experience managing complex projects and remote teams. Strong leadership and management skills, with the ability to motivate and inspire team members. Proficiency in Salesforce, Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and Smartsheet. Excellent communication and interpersonal abilities, with the capacity to effectively interact with stakeholders across various departments. Solid understanding of project management methodologies, tools, and techniques. Strong organizational, analytical and problem-solving skills. Preferred Experience Bachelor's or Master's degree in project management, business administration, or a related field; Depot experience Experience in the restaurant service industry is a plus. Unfortunately, we do not provide any visa sponsorships. Inclusive Employer At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; we're proud to be an Equal Employment Opportunity and Affirmative Action employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law." If you need assistance or an accommodation due to a disability, please contact us by email at or call 1-888-796-4997. Culture & Benefits Our employees are the foundation of our success and we take care of them! Our include professional development, competitive health care coverage, incentives and a healthy work and life balance. We've cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment. We've earned recognition as a "Best Place o Work," by the Minneapolis/St. Paul Business Journal along with The Minnesota Work Life Champions Award while consistently earning a spot on Minnesota's Fastest Growing Companies list. In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner. Who We Are Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry. Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. With over 35,000 existing customers we are an established, profitable mid-sized company poised for double-digit growth in the coming year. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.S. serving over 41 metropolitan markets. RTI, Inc. is an Equal Opportunity Employer, M/F/D/V. In addition to federal law requirements, RTI complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation and training.