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Quality Assurance Manager
Job ID
5681
Location
SLAC - Menlo Park, CA
Full-Time
Regular
SLAC Job Postings
Position Overview:
The SLAC Quality Assurance Manager is responsible for providing leadership, vision, management, direction, oversight and strategic and tactical planning for all aspects of the Laboratory’s Quality Assurance (QA) Program to enable, drive and demonstrate operational excellence. The position reports to the Director of Contractor Assurance and Contract Management department, within the Laboratory Director’s Office.
Primary Responsibilities Include:
Provide leadership and direction in defining and implementing QA to support the Laboratory’s efforts to deliver its mission and projects safely, effectively, and efficiently, and achieve operational excellence.
Develop and maintain all elements of the Institutional QA Program to ensure they are compliant with SLAC contract requirements.
Provide oversight, advice, and counsel to SLAC management and staff on all QA related matters.
Responsible for hiring and retaining staff, career coaching, personnel development for direct reports and accountable for the performance of employees.
Provide technical and strategic management for QA practitioners across the laboratory through both direct employees and matrixed employees.
Direct supervision of QA practitioners assigned to major scientific projects
Matrix management/coaching of QA practitioners elsewhere within Lab Directorates
Other assignments/coaching/consulting as required
Develop and implement applicable QA training programs
Ensure appropriate integration of QA into the implementation and management of SLAC’s Conduct of Research, Conduct of Engineering and Conduct of Project Management.
Oversee the Suspect/Counterfeit Items (S/CI) Program
To be successful in this position you will bring:
Bachelor’s Degree in quality, engineering, business management, or comparable fields
Minimum of 8 years of experiencein quality assurance or related fields
Thorough knowledge of methodologies of quality assurance and standards
Excellent understanding of data analysis/statistical methods
Ability to plan, organize, prioritize, work independently, and meet deadlines
Strong problem-solving skills
Excellent change management skills
Ability to provide leadership and influence others
Ability to supervise, coach, mentor, train, and evaluate work results
Ability to work effectively with individuals at all levels of the organization
Good knowledge of MS Office and other software tools
Strong verbal and written communication skills
Great attention to detail, and a results driven approach
In addition, preferred requirements include:
Experience with DOE Quality Assurance and DOE Order 414.1D
Experience in management systems certifications (e.g., ISO 9000, 14000, 18000, etc.)
ASQ and or Lean Six Sigma experience or certifications.
SLAC manager competencies:
Results through Others : Achieves expected results by effectively delegating and managing the work of others.
Aligns Priorities : Ensures planning and prioritization of resources and work efforts; ensures alignment of direct and matrix reports to support organizational goals and business plans.
Applies Lab Acumen : Maintains understanding of lab efforts and direction as well as current research and trends, considers technology and customer impacts, and contributes relevant, informed ideas to lab growth.
Navigates Complexity : Demonstrates effective problem-solving and decision-making in complex situations; manages a multitude of information and circumstances to discern what is most important; takes appropriate action, even with conflicting data or in difficult situations.
Communicat ion: Ensures effective information flow to various audiences and creates and delivers clear, appropriate written, spoken, presented messages.
Relationships : Builds relationships to foster trust, collaboration, and a positive climate to achieve common goals.
Self-awareness : Seeks feedback from others and takes ownership of, and actions to address what is learned; recognizes impact on others and adjusts as needed; pursues continuous learning opportunities; implements a meaningful development plan.
Team Effectiveness : Effectively motivates team members and fosters a diverse and collaborative environment; leverages individual members’ strengths for overall team effectiveness; incorporates insights to improve team operations.
Purpose & Vision : Articulates a clear vision of expected outcomes; inspires others to execute work plans and feel a sense of purpose and ownership for the mission.
Attracts & Develops Employee Talent : Plans for, attracts, and hires the right talent for current and future organizational needs; operates with a focus on growing internal talent through organizational and staff development; values and encourages continuous growth development through a blend of work experiences, coaching, and formal learning; aligns individual development with organizational needs and objectives.
Physical requirements and working conditions:
Work Standards :
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for environment, safety and security; communicates related concerns; uses and promotes safe behaviors based on training and lessons learned. Meets the applicable roles and responsibilities as described in the ESH Manual, Chapter 1—General Policy and Responsibilities: http://www-group.slac.stanford.edu/esh/eshmanual/pdfs/ESHch01.pdf
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu
Classification Type : Business Operations Manager 3
Job Code : 4143, Grade : M
Employment Duration : regular continuing
The expected pay range for this position is $189,000 - $241,000 per annum. SLAC National Accelerator Laboratory/Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
SLAC National Accelerator Laboratory is an Affirmative Action / Equal Opportunity Employer and supports diversity in the workplace. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All staff at SLAC National Accelerator Laboratory must be able to demonstrate the legal right to work in the United States. SLAC is an E-Verify employer.