This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6444831
The Case Manager is responsible for the submission of service plans and
other assessments required for the compiling of a comprehensive case
file found on Southwest Key Programs (SWK) designated web-based program
with supporting. documentation maintained in physical files. The Case
Manager is required to maintain a flexible, organized, and efficient
work schedule and is subject to working extended hours, and weekends,
and be on-call Essential Functions: Conduct initial intake interviews of
youth to include gathering familial, possible sponsorship information
and to establish age of the youth. Conduct interviews of family members,
friends of family and/or sponsors to determine the integrity of the
relationship and verify information received from minor within 24-48
hours upon admission to the shelter. Determine options available for
youth within 48-72 hours and proceed with the required documentation to
reunify youth with family in home country or in the United States as
deemed applicable. Coordinate with local pro bono attorneys for the
timely provision of Know Your Rights presentations to youth and ensure
youth signs the acknowledgment and receives a copy of the Legal Service
Provider list and Notice to Juvenile Aliens in Federal Facilities Funded
by DHS or HHS. Ensure the timely completion of (assessments) Initial
Intake, Emergency Placement, and Preliminary Service Plans in accordance
with SWK, State, and Federal requirements. Additional assessments may be
required depending on the location of the program and state licensing
requirements. Forms are subject to change at any time. Ensure the timely
submission of the initial Individual Service Plan due within 21 days of
the youths arrival to the shelter and 30-day updates thereafter in
accordance with SWK, State and Federal requirements. Document all
actions taken and contacts with youth, sponsor, and stakeholders in the
form of progress notes (efforts) as required by SWK, State and Federal
contracts. Complete and submit reunification packets for initial review
to Lead Case Manager or Designee. (if applicable) Submit completed
reunification packet with appropriate referral made by Case Manager for
the timely release of youth to designated ORR representative. Provide
weekly face to face updates to youth and telephonic updates to family
members/sponsor with documentation found in ETO. Ensure the provision of
two weekly telephonic contacts with family of origin, primary caregiver
and/or sponsor. Facilitate incoming calls to minors with the appropriate
family members and other approved caregivers. Facilitate attorney to
client contact as requested by youth. Coordinate weekly treatment team
meetings with representatives from all departments at the shelter.
Attend case staffing with funding source representative. Maintain
physical and web-based client files. Drive clients to facilitate program
services, may include transportation to court appointments, attorney
visits, other appointments as per contractual requirements as needed.
May also include transporting youth within the United States if
reunified. Attend all organizational required trainings. Attend all
departmental and program meetings to ensure that up-to-date information
is received and/or information of policy changes or practice are adhered
to. Attend training that will enhance professional growth in the area of
case manager and documentation, or other topics as deemed appropriate by
the program director. Must assist in the evacuation of youth as needed
due to inclement weather conditions, natural disasters, or other
unforeseen occurrences. Travel as needed for trainings, conferences or
to transport youth to destinations located within the U.S. Maintain a
safe, clean, and hazard-free work area. Ensure the proper supervision of
you h at all times. Able to react to change productively and handle
other essential tasks as assigned. Qualifications and Requirements:
Bachelors degree required in Social Work, Psychology, Human Services,
Counseling, or other social service field. 1 year experience preferred
working with adolescents or in the youth services field. (Volunteer and
internship experienced included) Must be computer literate with working
knowledge of Microsoft Windows (Word Perfect, Microsoft Word, Excel)
Required to work a flexible schedule to facilitate program services.
Cleared Tuberculosis test results. Cleared background check from
appropriate entity. Required Bilingual. (English/Spanish) Cleared drug
test results (this one is for Texas programs only). Must be at least 21
years of age at the time of hire. Valid Drivers License All qualified
applicants will receive consideration for employment without regard to
race, color, religion, sex, sexual orientation, gender identity, or
national origin.