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Aston Carter Customer Service Representative in Mesquite, Nevada

Description:

-Handling incoming calls from facilities, law offices, and patients (90% of calls will be facilities or doctor's offices) asking a record they are seeking

-Once they get the request, they will secure email, mail, or fax the record to the correct party

-In general, answering questions regarding patient records (i.e. needing their own or facility needing the patient record)

Skills:

Customer service, Customer support, Call center

Additional Skills & Qualifications:

MUST HAVE:

-High School Diploma

-1-2 years of Customer Service experience (i.e. retail, call center, cashier, etc.)

-They are open to an Administrative or Data Entry background as well

-Someone who is comfortable being on the phones all day

-Vaccine is required

NICE TO HAVE:

-Previous experience in the healthcare industry (i.e. healthcare call center would work)

-Medical terminology / HIPAA understanding

Experience Level:

Entry Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.

Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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