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Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Critical Environment Technician, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development of all employees and offers training and opportunities including Career Rotation Programs, Diversity & Inclusion training and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
#COICareers
Responsibilities
Responsibilities:
Responsible for short-, mid- and long-term maintenance planning and coordination in accordance with the Microsoft runbook
Responsible for supervising day-to-day planning adherence by vendors and CE teams and coordinate any backlog with internal and external stakeholders
Responsible for maintaining and supervision of helicopter-overview on campus activities while ensuring uptime of critical equipment
Host and coordinate operation meetings with site CE stakeholders to inform, discuss and manage scheduled operations
Build and maintain strong relationships with internal and external stakeholders and act as their first point of contact
To be able to demonstrate an in-depth knowledge of Data Centre System Interdependencies.
Be able to plan and co-ordinate planned and corrective maintenance tasks.
Have a proven track record in problem solving and the ability to identify maximize and leverage maintenance opportunities.
Have a good understanding of the financial impact of maintenance and reduce operational costs
Self-motivated, with ability to work on own initiative, but also as part of a team.
A good understanding of the electrical and mechanical systems used in a data center environment, including Feeders, Transformers, Generators, Fuel Systems, Switchgear, UPS systems, Battery banks, ATS/STS units, PDU/PMM units, Chillers, Air handling units, AC units, BMS, Fire Alarm systems, and Fire Suppression systems.
Take ownership of technical maintenance schedule and CMMS administration of schedule.
Adherence to all quality, health & safety, and environmental policies within the Critical Environment (CE) domain.
The Technical planner will work closely with the technical supervisors and the CE engineering group for the planning and scheduling of operations.
Embody our culture and values
Qualifications
Required Qualifications:
Qualified to Degree Level in Electrical or Mechanical Engineering, or equivalent
Data Centre or large-scale industry Mission Critical experience in a Technical Planning, Scheduling and/or Supervisory Role.
Computer literate with the ability to compile and submit monthly and annual reports, and to monitor and trend operational characteristics (load, capacity, environmental conditions etc.).
Good working ability on Microsoft Office Products, in particular Excel, Word, Outlook and PowerPoint.
Background Check Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
While not required, we also look for the following
Preferred Qualifications :
Strong oral and written communication skills, with the ability to communicate intelligently and effectively with internal staff, and with contractors who perform maintenance or upgrade work on DC systems.
Proven record of vendor performance management.
Proven experience with maintenance management/scheduling.
Experience working with organisational change management and continuous process improvements.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .