JOB REQUIREMENTS: MISSION The Service Sales Specialist must provide
excellent customer service, be detail oriented and work with field staff
and internal staff to promote and sell service to a selected group of
customers and prospects that will be determined by management. Utilizes
a combination of selling techniques, including a value based selling
process, including email campaigns, phone calls, and customer meetings
to achieve service revenue goals. Is organized, a self-starter, works
independently and within a team environment, maintains administrative
duties, and documents all activities in Salesforce.com. This individual
serves as a subject matter expert on service offerings is organized and
maintains established planning, administrative, and reporting systems
through CRM and CSI. ESSENTIAL DUTIES AND RESPONSIBILITIES Sales
Achieves or exceeds assigned quarterly target. This will be done by
calling upon prospects, existing customers, or open sales territories,
as assigned by management. Responsible for adhering to customer contact
metrics, assigned by management, including but not limited to proactive
outbound sales calls, teams\' meetings, and emails. Records all customer
touch points in Gilson\'s CRM program daily. Responsible for Social
Selling as a prospecting tool and promotion of Gilson products and
services Generates and enters leads in Gilson\'s CRM program by
researching and maintaining current knowledge of existing and potential
accounts and their key personnel. Uses sales techniques including a
value based selling process and tools to uncover needs and provide the
appropriate solution. Develops quotations by following Sales and Service
pricing guidelines. The intent is to maximize both sales revenue and
profitability. Researches and maintains current knowledge and
familiarity with competing products, pricing, and competitors\'
marketing practices Prioritizes and responds to all customer inquiries
within 4 business hours Follows up on assigned hot leads within 4 hours
and warm leads within 24 hours. Reassigns hot and warm leads to
appropriate product sales team a minimum 4x/day. Utilizes common
prospecting tactics including but not limited to outbound phone calls,
emails and social media. Engage in multitasking to complete multiple
tasks that are all aligned to the same outcome to effectively take care
of customers. Possess key problem-solving skills to come up with ideas
and solutions when faced with challenges and take advantage of
opportunities. Work with customers and provide them with the paperwork
necessary to plan and schedule for a service appointment, ensuring
payment, COF and/or contract is... For full info follow application
link. Gilson, Inc. is an Equal Opportunity / Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, protected veteran status, or other characteristic
protected by law ***** APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/430FD0D8B1E0498E Qualified females, minorities, and special
disabled veterans and other veterans are encouraged to apply.