JOB REQUIREMENTS: At HSA Bank, we\'re working toward a world where
everyone is empowered to save for a healthy future. Our offerings in the
healthcare savings space drive down healthcare costs, increase access,
and assist with decision-making for consumers, health plans, partners,
and advisors. Are you ready to join us? The future of Health Savings
Accounts (HSA\'s) is bright, and you\'ll play a role in contributing to
our mission of innovating our business and creating an unparalleled
customer experience. You\'ll collaborate and coordinate with IT and
Business functions as well as 3rd Party partners. You\'ll be empowered
and challenged to drive change, innovation, and continuous improvement.
This position reports to the Director of Systems Engineering. You will
join a team responsible for the evolution and support of the platforms
that power HSA Bank\'s business applications and internal/external
integrations. Your proactive communication, creative thinking, and
technical contributions managing system/server configurations and
maintenance are instrumental to the availability and integrity of our
cloud hosted operating environments. A strong aptitude and willingness
to troubleshoot issues, define root cause analysis, solve problems, and
participate in our after-hours on-call rotation with your peers will
help you quickly learn, grow, and build trust. If this sounds like you,
we look forward to speaking with you about joining our team. Job
Responsibilities Operational Excellence * Complete projects and/or
tasks of low-to-medium level complexity across HSA Bank platforms
including environment management, operating system and server
upgrades/patches, app config settings, certificate management,
maintaining service accounts, SQL connections, load balancers,
inner-system connectivity, network communications. * Assist team to
administer and support 3rd party systems/vendor applications and ensure
they stay compliant with risk and security policies. Includes user
management, maintenance (software upgrades/patching), documentation, and
support. * Assist in the setup, maintenance, and support of internal
and external integrations (i.e. API, SSO, etc.). Ensure performance and
compliance meets internal and external service level agreements. *
Leverage cloud, observability, and logging tools to monitor systems and
identify issues affecting system availability and performance. Analyze
root cause, troubleshoot, and resolve to ensure system performance meets
SLA\'s. * Contribute to projects with direction from manager and peers.
Includes day-to-day tactical execution of key tasks that run the
business. Streamline operational efficiency through automation of manual
tasks or new solutions. * Work within the regulatory requirements,
internal policies, security best practices, change management policies,
and banking industry standards. Ensure compliance and participate in
related projects and/or activities as assigned. Platform Support - 24x7
* Our business runs 24x7, so you will need to be available for
non-business hours support as part of the teams on-call rotation to
ensure adequate coverage and timely response and resolution to Critical
and High severity incidents. Utilize Knowledge Base and troubleshooting
skills to identify root cause and resolve incidents. * Work with your
manager and team to quickly respond, establish ownership, and resolve
incidents assigned during business hours to your support queue within
internal and external service levels. * Limited or routine problem
solving within scope of own position. Partnership and Communication *
Develop relationships and trust by communicating effectively and keeping
commitments ***** APPLICATION INSTRUCTIONS: Apply Online:
https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI4ODEzLjg3NzBAd2Vic3RlcmNvbXAuYXBsaXRyYWsuY29t