JOB REQUIREMENTS: JOB PURPOSE AND REPORTING STRUCTURE: Under the
direction of the IT Manager, the IT Technician is to provide technical
support and assistance to ensure the smooth operation of our
organization\'s IT infrastructure. The IT Technician will provide
technical support on behalf of the organization. ESSENTIAL DUTIES AND
RESPONSIBILITIES include the following: Laptop Setup: Assist in the
setup, configuration, and deployment of laptops for new employees or as
replacements. Ensure all necessary software and security measures are
installed and configured properly. Hardware Support: Troubleshoot and
resolve hardware issues encountered by employees, including but not
limited to desktops, laptops, printers, scanners, and other peripherals.
Software Support: Provide support for various software applications used
within the organization, including installation, configuration,
troubleshooting, and upgrades. Desktop Support: Respond to and resolve
desktop-related issues reported by employees, such as operating system
errors, application crashes, and performance issues. Inventory
Management: Maintain accurate records of hardware inventory, including
procurement, deployment, and retirement. Conduct periodic audits to
ensure inventory accuracy. Server Support: Assist with the
administration and maintenance of servers, including installation,
configuration, monitoring, and troubleshooting of server-related issues.
Connectivity Issues: Troubleshoot and resolve network connectivity
issues, including wired and wireless connections, VPN access, and
internet connectivity problems. Microsoft Office 365: Provide support
for Microsoft Office 365 applications, including Outlook, Word, Excel,
PowerPoint, Teams, and SharePoint. Assist users with account setup,
configuration, and troubleshooting. Internet Support: Troubleshoot and
resolve issues related to internet connectivity, including DNS
configuration, proxy settings, and bandwidth optimization. Network
Support: Assist with the setup, configuration, and maintenance of local
area networks (LANs) and wide area networks (WANs). Troubleshoot
network-related issues, including switch and router configuration,
VLANs, and firewall settings. Documentation: Maintain documentation of
IT processes, procedures, and configurations. Document solutions to
common technical issues for future reference. User Training: Provide
training and guidance to employees on IT-related topics, such as
software usage, security best practices, and troubleshooting techniques.
Provide Electronic Health Record (EHR) support to clinical operations
and patient care... For full info follow application link. We are an
Affirmative Action/Equal Opportunity Employer. We consider qualified
applicants for employment without regard to race, religion, color,
national origin, ancestry, age, sex, gender, gender identity, gender
expression, sexual orientation, genetic information, medical condition,
disability, marital status, or protected veteran status. *****
APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/354E8E66A87F4960