JOB REQUIREMENTS: Office Service Representative III Job Locations
US-WI-Milwaukee Requisition ID 2024-17895 # of Openings 1 Category
(Portal Searching) Customer Service/Support Position Type (Portal
Searching) Regular Full-Time Overview Under general supervision, is
responsible for all mail, packages and interoffice correspondence
handling and dispatching for all classes of mail/packages.
Responsibilities may also include copy center activities, reception,
hospitality and/or other duties as assigned. Responsibilities CUSTOMER
SERVICE Insures total customer satisfaction through understanding of
customer expectations, proactive problem identification/resolution, and
maximizing opportunities to build relationshipsMAIL/PACKAGES/POUCHES
Receive, sort, and deliver all incoming mail & packages according to
assigned floors and within established time frames Wrap, seal, weigh,
affix postage and dispatch all outgoing mail/packages in accordance with
postal regulations Prepare special outgoing inter-office pouches sent to
client affiliates as scheduled (if applicable) Package and process
outgoing overnight items, i.e. Federal Express, UPS, etc., to meet
client and vendor deadlines. Log and deliver incoming overnight packages
within established time frames Log outgoing and incoming items as
required and review for
accuracy/completenessSUPPLIES/COPYING/FAXING/ADMINISTRATION Organize and
distribute supplies to client employees as detailed in job requests.
Verify and log orders upon delivery. Monitor inventory of copy supplies,
stock paper and toner and keep supply area neat (inclusive of
convenience copiers) Handle items for distribution to a segment of or
all of client employees, affiliates, dealers, etc Estimate runtime on
the small to medium photocopy jobs. Check all copies produced for
quality and accuracy. Produce bound copies of work when requested.
Deliver and pick up copy jobs May provide minor maintenance of photocopy
machine such as solving paper jams, placing service calls and routine
cleanings Operate facsimile machines; send and receive facsimiles. Keep
complete and accurate logs of incoming and outgoing facsimiles. Where
appropriate, input facsimile data into computer for client charge back.
Generate activity reports, confirmation reports, and call the receiver
to confirm receipt as necessary Prepare monthly production and volume
reports in order to measure productivity and prepare billing charges
Performs other administrative duties from inserting, copying and
photocopying to faxing as needed May possibly perform any of the
following functions at the direction of the Site Manager: Set up and
maintain client\'s kitchen areas and conference rooms, order food and
make coffee Provide reception work such as answering telephones, taking
messages and greeting visitors Move boxes,... For full info follow
application link. We are an EEO/AA employer. Minority/Female/Individuals
with Disabilities/Protected Veterans. ***** APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/EF95F968CA3E489E