JOB REQUIREMENTS: echnical Representative Milwaukee, WI Description
Description Are you passionate about solving complex challenges and
building strong customer relationships? As a Technical Representative,
you\'ll be at the forefront of our customer interactions, transforming
project requirements into successful outcomes. Working closely with our
Outside Sales team, Technical Process Managers, engineers, and other
industry experts, you\'ll ensure that every project meets our high
standards of safety, technical precision, and pricing. As an IPM
Technical Representative you will play a crucial role in solving
machining challenges for power plants, wind turbines, steel mills and
new infrastructure like high-speed railroads! If you\'re driven by
innovation and thrive in a collaborative environment, this role is for
you! Essential Duties & Responsibilities Responsible for customer
interface, evaluating project requirements, preparing proposals, closing
sales, and being a resource for our customers and internal personnel.
Working with the Outside Sales team, Technical Process Managers,
engineering, subject matter experts, and other internal resources, the
Technical Representative will ensure safety, project planning, technical
suitability, and pricing standards are achieved. This list of duties and
responsibilities is not all-inclusive and may be expanded to include
other duties and responsibilities as management may deem necessary from
time to time.Exhibit and enforce a culture where safety is the first
priority! 1. Qualify and make connections with prospective customers:
Working with the Outside Sales team, process initial inbound inquiries
including making initial contact, determining customer needs, and
evaluating IPM\'s ability to service the request. Provide leads to the
Outside Sales team based on bid lists, internal references, research,
and others. 2. Interface with the customer to obtain sufficient details
for meeting IPM\'s quoting objectives: Identify the equipment type, OEM,
and features that require repair or modification. Identify specific
surface finish requirements, tolerances, GD&T requirements, and
references to external datums/features (level/plumb, pass line, a
physical surface, etc.) or other technical requirements specific to the
application. Identify physical obstructions that might prevent
technician/equipment access (piping, other equipment, etc.). Identify
environmental conditions that might impact the project (work
environment, lifting capabilities, power availability, etc.). Identify
information relating to scheduling/urgency including start date,
expedited planning (if needed), period of performance to perform work,
and work hours. Information relating to safety including work
environment, employee training required by the customer (OSHA 10, MSHA,
site specific, etc.), and required customer-specific actions to ensure
the site meets IPM\'s safety policies. 3. Prepare a formal proposal for
service: In conjunction with subject matter experts, engineers,
machinist technicians, and others, formulate a general overview on
IPM\'s means and methods for obtaining the customer\'s technical and
commercial objectives. Estimate resource labor schedule, travel
expenses, freight expenses, consumables/materials expenses, and other
costs to formulate a project cost. Prepare a written proposal that
includes an overview of IPM\'s technical methodology, commercial
limitations/requirements, duration, and pricing. 4. Working with the
Outside Sales team, deliver IPM\'s proposal and follow-up with the
customer to ensure the proposal was correctly received and understood.
Revise the proposal to meet the additional feedback and objectives
obtained after delivery of the original proposal. Provide reference
contacts, similar project examples, or other means to ensure customer
confidence in IPM. 5. Be the primary communication point during the
performance of projects: Utili ing routing processes and procedures,
communicate the project safety, te ***** APPLICATION INSTRUCTIONS:
E-Mail a Rsum: mmustafa@inplace.com