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Overview
We are looking for a Front Desk Attendant to support our Senior Assisted Living community in Minneapolis, MN! Serving as an ambassador of the community during non-business hours, this position provides building oversite and a customer experience that will always be remembered with the highest level of responsiveness. This receptionist schedule includes;
24 hours every two weeks
Part time, overnight (NOC) shifts; 12 AM - 8 AM
Includes every other weekend rotation
Partial Benefit Eligible: (paid personal time, medical, dental, matching retirement monies) https://www.ebenezercares.org/employee-benefits
Loren on Park Assisted Living is located in the heart of the Historic Phillips neighborhood in revitalized Midtown Minneapolis. Loren on Park is also conveniently located near Midtown Global Market, Peavey Park, Abbott Northwestern Hospital, and public transportation. We offer people an affordable, active, friendly senior living community with quick access to people and places in Minneapolis. Our residents and staff reflect multiple cultures, languages, and religions.
Ebenezer Senior Living is proud be voted 2022 StarTribune Top Work Place, and has received this honor thirteen years in a row. We're an established organization with over 100 years of excellent service and an outstanding rate of growth. When you come to work at an Ebenezer community, we strive to support your growth, honor your strengths and empower you to make a difference in the lives of others.
Responsibilities/Job Description
Acknowledge and greet all residents, guests, staff, volunteers and vendors with utmost courtesy and urgency, opening doors and providing assistance where appropriate and possible
Assure prompt and positive action on all resident service opportunities including requests, complaints, questions, concerns and suggestions. Attempt to resolve them and/or elevate to the appropriate building staff per building policy. Follow-up with clients to assure successful completion
Answer the telephone, using professional telephone etiquette, taking accurate messages and ensuring their delivery
Clearly communicate issues and outcomes to building manger, supervisor and following shift
Keep lobby/common spaces and entry neat and clean and welcoming to residents and visitors
Qualifications
No previous experience required, but prefer work experience in a customer service setting
Excellent customer service skills and proficiency, teamwork and positive demeanor required
Organization skills and orientation to accuracy and detail
Basic working knowledge of Microsoft Office applications
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As part of Fairview Health Services, Ebenezer is driven to heal, discover and educate for longer, healthier and meaningful lives for seniors. Ebenezer’s almost 4,000 employees work as a team to provide the highest quality care to those we serve. Our employees don’t work simply to collect a paycheck; they truly work to make a difference in the lives of older adults in their communities. A culture of caring for others is grounded in our values of Dignity, Integrity, Service, Compassion and Innovation.
We are located in Minnesota, Florida, Iowa, Nebraska and Wisconsin hosting a variety of community settings such as; Independent Living, Assisted Living, Memory, Transitional and Long term Care. Additionally we offer Adult and Intergenerational Day programs, Community-based services, Management and Consulting Services and The Ebenezer Foundation. Because of our size, variety of community settings, and our partnership with Fairview Health Services https://www.fairview.org we can offer opportunities for career growth and reinvention.
If you share our commitment to quality care for older adults, there’s a place for you at Ebenezer!
EEO/AA Employer/Vet/DisabledAll qualified applicants will receive consideration without regard to any lawfully protected status.
Job Locations US-MN-Minneapolis
Requisition ID 2024-130290
Requisition Post Information* : Posted Date 2 weeks ago (4/26/2024 2:16 PM)
Requisition Post Information* : Posted Date Support & Facility Services
Community Loren On Park
Shift night
Hours per 2 weeks 24
Department Administration