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Description About Olympic Steel: Since 1954, Olympic Steel has been focused on safe, profitable, and sustainable growth through the direct sale of a wide range of processed metal products and several metal-intensive branded products. Guided by our Core Values, we put safety first - always, and we believe in cultivating an inclusive workplace where employee belonging, and empowerment are foundational to everything we do. Olympic Steel offers employees the best of both worlds: the culture and community of a closely connected team with the resources, opportunity and stability of a large, growing organization. Job Description Communicates with Corporate Quality Department to develop and implement policies and procedures Coordinate with divisional departments regarding quality issues and procedures Acts as a training resource to other departments for quality related issues Presents to customer and vendors as necessary Respond to and track corrective action responses Investigate and resolve root causes of customer claims Communicate with mills Participate in selection of supplies and customers Complete First Article/PPAP submissions Perform quality audits Develop and implement standard operating procedures and work instructions and maintain system documents Conduct capability studies, perform gage studies, and manage inspection equipment of calibration activities Qualifications: 7+ years of related experience, preferably in supervisory role required IATF experience required ISO implementation experience required Lean Six Sigma Certification required Knowledge of basic computer applications, notably Word, Excel, PowerPoint and Outlook Knowledge of steel industry and various products Knowledge of computerized document control Knowledge of inventory management and materials production Skilled in lean manufacturing principles and practices Skilled in inventory management Skilled in quality and environmental management systems Ability to problem solve and organize Skilled in customer service and communication Why Work for Olympic Steel: Olympic Steel offers comprehensive benefits, including medical, dental, and vision benefits; paid holidays and vacation; a 401(k) match; tuition reimbursement; and various opportunities to earn cash bonuses. And, we offer more than a competitive total compensation package. We provide our employees the ability to build a meaningful life-long career. When you work at Olympic Steel, you can make a significant impact - at our company, in the local community and in the world. See for yourself at IamOlympicSteel.com. Qualifications Education Bachelors (preferred) EOE/M/F/VETS/DISABILITY