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UnitedHealth Group Marketing Communications Consultant - Minnetonka, MN Hybrid in Minnetonka, Minnesota

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us and start doing your life's best work.(sm)

Engagement Solutions provides custom consumer health engagement strategies and communications to nearly 200 UnitedHealthcare National Account customers. As a consultant you will develop and execute custom member communications to help UnitedHealthcare customers meet health care objectives.

The successful candidate will demonstrate increased member enrollment in UnitedHealthcare plans, ROI related to consumer engagement and healthcare behavior change, improved health activation index scores and increased customer satisfaction.

Primary Responsibilities:

  • Consult with internal and external customers to identify member engagement opportunities

  • Develop customer-specific consumer marketing strategies that are aligned with the customer's health care objectives

  • Collaborate with creative partners to create consumer marketing campaigns for each customer

  • Utilize data across the enterprise to execute targeted and personalized consumer communications that meet Engagement Solutions benchmarks

  • Manage the execution of each consumer marketing campaign ensuring projects are high quality, on-time, within budget and aligned with customer objectives

  • Develop post-campaign performance reports that demonstrate behavior change and ROI

  • Serve as subject matter expert “on all things engagement” to internal and external customers

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of marketing, project management or healthcare experience

  • Solid client management and communications experience

Preferred Qualifications:

  • Bachelor’s degree

  • Experience predicting emerging customer needs

  • Ability to analyze situations, identify and troubleshoot problems, recommend solutions, and use good judgment to make decisions

  • Ability to manage projects effectively

  • Ability to build relationships with partners in a highly matrixed organization

  • Ability to set clear direction and lead with confidence

  • Concise, candid, and professional communications skills

  • Proactive self-starter; with sense of urgency and bias toward action

  • Tenacity, perseverance, and adaptability to drive results

  • Quick-study, flexible and able to handle a fast-paced, ever-changing work environment

  • Success working in a role where ambiguous direction is provided

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of health care. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life's best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.