Patient Service Specialist - Split Locations
Job ID
302090
Location
US-CO-Monument | US-CO-Colorado Springs
Experience (Years)
0
Category
Administrative - Administrative Services
Street Address
1889 Woodmoor Drive
Company
Select Physical Therapy
Position Type
Full Time
Overview
Patient Service Specialist - Split
Monument and Colorado Springs, CO
Job Description
When patients enter our centers, we want them to have an exceptional
experience - starting at the front desk. That's where you come in. As a
patient service specialist, you'll manage both the patient side and
business side of our center. The front desk is your station to be a patient
advocate, communicate with individuals via email and phone, manage patient
payments and utilize multiple computer programs. Don't underestimate the
impact you can make on every patient's care experience, even before they
leave the waiting room.
Schedule:
Center Location: 1889 Woodmoor Drive, Monument CO 80132 AND 8540
Scarborough Drive, Suite 350, Colorado Springs, CO 80920
Type of Employment: Full Time
Hours: Weekdays - Clinic Hours 7am to 6pm
Starting at $17.00/hour + based on experience
Responsibilities
Responsibilities
We are actively seeking candidates who are adaptable and flexible,
patient-centric, exceptional communicators, detail-oriented and team players.
In this role, typical responsibilities include the following:
Greet new and existing patients as they arrive, register new patients and
provide information about what to expect during their visit
Schedule patient appointments in person or over the phone
Regular communication with parties including, but not limited to: attorney
offices, insurance companies, translation companies, market operational
leaders and business development team
Collect co-pays from patients, manage payer approvals and conduct insurance
authorizations and verifications
Provide patients with pertinent information about their next appointment as
they check out
Respond to requests for information from patients, providers, and coworkers
Qualifications
Qualifications
Minimum Qualifications:
High School Diploma or GED required
Physical Requirements:
Ability to walk, stand, bend, and reach consistently throughout a work
day/shift
Appropriate manual dexterity to enable typing (including10-key) throughout
a work day/shift
Ability to lift up to 25lbs, safely, from ground to waist using proper
body mechanics
Ability to carry office supplies up to 10lbs
Visual acuity (near and distant) sufficient to maintain accurate
records, recognize people and understand written direction
Ability to speak and hear sufficiently to understand and give directions
Additional Data
Applications are accepted on an ongoing basis.
Select Medical is committed to having a workforce that reflects diversity at
all levels and is an equal opportunity employer. Qualified applicants are
considered for employment, and employees are treated during employment
without regard to race, color, religion, national origin,
citizenship, age, sex, sexual orientation, gender identity, marital
status, ancestry, physical or mental disability, veteran status, or
any other characteristic protected under applicable law.