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Are you looking for an opportunity to provide great customer service and patient care and grow your career? Shopko Optical is seeking a Full-time Optical Sales Associate to join our team in Morris, MN! On the job training provided, no experience necessary! POSITION SUMMARY: Provide excellent patient and customer service in the selection, ordering and dispensing of eyewear. Complete pre-screening activities prior to patient exams. Prepare work orders for Optical Lab. Process medical billing information. Maintain frame inventory. Taking Care of our teams who take Care of our Patients Competitive Wages & Incentives 401K with Match Vacation Pay/Personal Day Volunteer Time Off Sick Pay Health & Wellbeing Benefits Voluntary/Cafeteria Offerings Employee Assistance Program On the Job Training & Certification Teammate Recognition Program DUTIES AND RESPONSIBILITIES: CUSTOMER SERVICE Provide excellent customer and patient service according to company and Optical Center standards Analyze patient eyewear needs Recommend specific lenses, lens coatings and frames to satisfy patient needs Assist patients in selecting frames according to style and color. Ensure frames are coordinated with facial and eye measurements and optical prescriptions Order and dispense eyewear accurately and professionally Assist patients with proper frame repairs and adjustments Show patients how to insert, remove and care for their contact lenses Assist Optometrist with case histories and screenings BUSINESS AND OPERATIONAL STANDARDS Maintain a complete knowledge of third-party plans and claims Explain promotions and special lens offerings to patients and customers Balance accounts Prepare work orders containing specific instructions for Optical Lab Process medical billing information Ensure proper merchandising of frame inventory MINIMUM KNOWLEDGE, EXPERIENCE & SKILLS REQUIREMENTS: High School Graduate or equivalent To become Certified, teammate must complete Shopko OCE Certification requirements and calendar modules In Washington State, teammate must register with Washington State Department of Health as an Apprentice Optician which requires a High School Diploma or equivalent Previous experience in an office and/or optical dispensing is preferred Able to handle multiple customer interactions/phone calls at a time Able to work with patient eyewear needs including analyzing prescriptions, repairs and adjustments and lifestyle dispensing