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Atlantic Health System is seeking a Patient Access Representatives (full-time) in the Patient Access Dept at Morristown Medical Center to work morning shifts, including every other weekend.
Summary:
The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system. Additionally, the registration activities including securing accurate information, interpreting and communicating patient responsibility and accurate patient identification are essential for the financial and operational success of the organization. The PAR is expected to greet customers with a smile and address customers by name in a courteous, respectful and professional manner; and attempts to resolve customer questions and concerns. Ideal candidates will be able to adapt to changes in the work environment, meet shift expectations and handle challenging customers.
Required:
• HS Diploma or equivalent
Preferred:
• Any legally/reasonably expected certifications needed for function and level
• Customer service experience
• Applicable experience within Revenue Cycle
• Electronic Medical Record (EMR) experience, preferably EPIC