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This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1152443 At Alpine SnowGuards, we recognize the value that our Customer Service Team brings to our company. If you are passionate about working with customers, easily understand mechanical concepts, are an excellent communicator and have the ability to read plans this is the perfect position for you! As a CS Team member, you have the opportunity to build stronger experiences and lasting relationships with our customers through responsive and comprehensive assistance.
Alpine SnowGuards is a 100% employee-owned company and snow guard manufacturer located in Morrisville, VT. When you join the Alpine team, you will enjoy a comfortable and friendly working environment, competitive wages, excellent health care benefits, paid time off, and the opportunity to financially benefit from the company\'s growth and strong profit margins.
Job Responsibilities
Develop and maintain a thorough knowledge of the companys products and pricing structure; handle incoming customer calls and emails; prepare and send sales quotes to customer, after reviewing for accuracy and completeness; handle and resolve customer questions, including supervisor when necessary; learn Planswift to assist with takeoffs; follow-up on sales quotes; answer technical support phone calls and emails on a variety of topics, including product specifications, warranties, installation, and use