The Recovery Navigator Program Outreach Specialist will be expected to engage individual's experiencing homelessness and assist them in accessing self-identified needs, such as, health, housing, behavioral health and basic needs. Work is primarily performed out in the field. This will be a full time position at 37.5 hours per week.
JOB DUTIES and RESPONSIBILITIES INCLUDE:
- Build rapport and connect with individuals who are living unsheltered, with the goal of connecting them to supportive services.
- Refer clients into case management, coordinated entry, or other agency programs, as appropriate.
- Work with program coordinator to develop strategies on reducing the stigma regarding individuals with opioid use disorder in the community.
- Input and maintain information regarding referrals in database. Keep detailed case notes of client interactions.
- Build effective relationships with treatment providers and community partners for warm hand-offs, as well as, assisting individuals in accessing appropriate resources related to pursuing recovery and attending appointments.
- Provide transportation resources to access treatment services and/or support in getting to an appointments.
- Provide on-going education and advocacy for individuals experiencing opioid use disorder, including information on overdosing, Narcan, and Fetanyl testing strips.
- Assist clients in navigating the intake system for treatment services.
- Coordinate with case management staff to meet the individual needs of new and existing program participants;
- Respond to RNP requests from law enforcement.
- Assist program coordinator with collection, entry, and tracking of impact data.
- Assist with recruiting, training, and onboarding volunteers.
- Attends Community Action staff meetings and other meetings and trainings as required.
- Other related duties as assigned by management.
QUALIFICATIONS INCLUDE:
Education & Experience
- Lived experience preferred and will be given priority over education and work/volunteer experience.
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- High school diploma or equivalent required. Degree in Human Services or related field desired.
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- 1-2 years case management experience preferred.
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- Experience working with homeless population, and those with substance abuse and mental health disorders, preferred.
(Or a combination of education and experience providing the knowledge, skills, and abilities to successfully perform the work)
License(s) & Certification(s)
Must have valid driver license and auto liability insurance if personal vehicle is used for work-related travel.