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Oversight of Infrastructure Health Monitoring
Azure Active Directory Operations
Ticket Resolution
Create/Maintain and Enhance Team Processes and Documentation
Active Directory Windows Server Related Functional Support for GPO, DNS, DHCP, PKI, DFS and Other Domain Relevant Services.
Plan, implement, and manage identity and access management solutions.
Administer user accounts, permissions, and access controls.
Monitor activity logs to identify security incidents.
Work with senior leadership to ensure that the program meets the needs of the business and complies with all relevant laws and regulations.
Develop and maintain training materials related to identity and access management.
Keep up to date with the latest industry developments and trends.
Handle escalated issues, inquiries, and support tickets.
15+ years of overall IT experience
5 years of experience in IAM or a related field
At least 2-3 years of previous Leadership experience preferably leading IAM teams
In-depth knowledge of identity and access management concepts, such as SSO, role-based access control, and identity federation.
Experience with identity and access management tools, such as Active Directory, LDAP, and Azure AD.
Familiarity with authentication protocols, such as SAML, OAuth, and Kerberos.
Familiarity with networking concepts like firewalls, VPNs, and DNS.
Ability to troubleshoot technical issues related to identity and access management.
Willingness to learn new technologies and keep up with industry trends.
Familiarity with best practices and compliance standards.
Good project management skills.
Knowledge of dynamic and high-level languages such as PowerShell or Python.
Experience with SQL databases.
Experience in IT security or associated field.
BS/BA degree in a relevant Business or Information Technology area;
8+ years working with Microsoft Products
5+ years Active Directory Extensive Support experience.
5+ years of support experience with Windows Server 2016 and above
Technical familiarity with implementing and supporting Microsoft Azure cloud technologies
Solid understanding of underlying hardware components (storage, networking, etc.)
Positive team-first attitude with strong verbal and written communication skills
Must possess sound analytical and problem solving capabilities.