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A Financial Healthcare company in Murray, UT is hiring multiple Customer Service Representatives to join the team for a great long term opportunity!
Job Description:
Responsible for providing superior customer service while independently completing functions, including analyzing, researching, and problem-solving.
Has a general understanding of billing processes and procedures; responsible for resolving customer phone inquiries.
Responsible for completing daily outbound calls as assigned.
Receives inbound calls, both internal and external and provides superior customer service for routine phone calls that is consistent with company values and quality standards.
Resolves customer issues on the initial call or provides timely follow-up when additional research is required.
Follow established criteria for response time, call handling time and availability.
Stays current and fully understands billing policies and procedures to provide accurate and appropriate information.
Qualifications:
1-2+ years of call center customer service preferred NOT required, open to in person customer service
Intermediate computer skills in spreadsheets and word processing software is a plus
Need to have good tenure
Must have a high school diploma or equivalent
**If Interested:
Please apply and email Derek at Dmautz @teksystems.com
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.