This job was posted by https://idahoworks.gov : For more information,
please see: https://idahoworks.gov/jobs/2196251
At Terry Reilly, we believe we are successful when we have a healthy,
thriving community. This is accomplished as a result of our
mission-driven and talented team.
We provide integrated care throughout the Treasure Valley with our
medical, dental, and behavioral health services - allowing our employees
the unique ability to experience several disciplines of health care. It
is important to us that our staff is given a healthy work-life balance,
so we support and value your time in and out of the office. We also
provide our employees with excellent benefits including options for
low-cost healthcare.
GENERAL RESPONSIBILITIES
Under the direction of the Operations team, this position is responsible
for providing general customer service and assisting/resolving both
inbound patient calls and inquiries as well as in-person patient visits.
Provides customer support to visitors in a professional, courteous, and
efficient manner throughout the patient visit. Scheduling and
registering patients, including the accurate collection of required
data. Staff will also determine eligibility for services, and counsel
patients regarding payment policies, monitoring and collection of monies
due as needed.
MINIMUM QUALIFICATIONS
- Proven record of customer service excellence including good verbal
and written communication skills.
- Ability to navigate multiple computer software programs including
HER, Microsoft Office products, scanner, calculator, and multi-line
telephone.
- Ability to read and follow oral and written instructions both over
the phone and in person.
- Strong working knowledge of Microsoft Office systems, including but
not limited to: Outlook, Word, and Excel.
- Strong ability to work well under pressure, prioritize, multitask,
and escalate competing duties.
- Sensitivity to unique or specialized patient populations.
PREFERRED QUALIFICATIONS
- Previous customer service experience.
- Previous experience in a Healthcare or social services setting.
- Previous experience with both billing and EHR systems.
- Bilingual abilities (English/Spanish).
- Previous experience working with at-risk populations.
Terry Reilly Health Services is an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, sexual
orientation, gender identity, national origin, disability, or protected
Veteran status.
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For more information, or to apply now, you must go to the website below.
Please DO NOT email your resume to us as we only accept applications
through our website.\
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<https://trhs.applicantpool.com/jobs/1094038-15075.html>