\$1,500 SIGN ON BONUS FOR EXTERNAL APPLICANTS Primary Responsibilities:
*Obtain accurate and updated patient information, such as name,
address, insurance information *Perform insurance verification on the
date of service *Obtain patient signatures for required documents
*Upload a valid Government issued state ID of patient and patient
insurance cards *File and maintain medical records *Consistently
correct registration work queue errors *Confirms and schedule
appointments *Answer telephone calls promptly and courteously *Perform
referral documentation promptly *Working daily in the claims edit work
queue to correct registration errors for submission to insurance
companies *Adhere to the standards identified via Sparq regarding Optum
Employee Policies *Work cohesively with fellow employees to achieve
specific team goals *Keep abreast on current medical requirements
relevant to their position, which includes maintaining patient
confidentiality and abiding by all *HIPAA and OSHA requirements
*Comfortable working in high pace environment *Provide effective
communication to patient / family team members and other health care
professionals as evidenced by documentation, case conferences,
communication notes, and evaluations *Notify clinical staff of schedule
changes as they occur *Comply with administrative policies to ensure
quality of care *Demonstrate precision and efficiency in scanning
documents and monitoring the fax server, retrieving and / or scanning
documents and assigning to the appropriate electronic chart
*Participate in orientation (scheduling segment) of new field employees
and distribute updates and changes as needed *Perform other related
duties and assignments as required *Complete new clinical competencies
rolled out by the Educational Committee *Collect co-payments,
co-insurance and deductibles and issues receipts *Manage cashier box
and daily deposits according to company policies *Process walk-in
patients and visitors *Assist coworkers as needed to assure smooth
office operation and delivery of excellent service through teamwork
*Demonstrate respect for patients and ReadyMed staff by presenting a
friendly, courteous manner at all times and maintaining patient
confidentiality *Performs other duties as assigned Required
Qualifications: *High School Diploma/GED (or higher) *1+ years of
customer service or healthcare related experience *Access to reliable
transportation and the ability to travel 10% of the time to cover other
practices as needed Preferred Qualifications: *1+ years of experience
working in a medical front office position performing duties such as
scheduling appointments, checking patients in/out, insurance
verification, collecting co-pays, and maintaining medical records
*Intermediate level of computer proficiency including the use of MS
Word, Excel, Outlook, and multiple web applications *Knowledge of Epic
EMR software *Bilingual in Spanish and English Soft Skills: *Ability
to work independently and maintain good judgment and accountability
*Demonstrated ability to work well with health care providers *Strong
organizational and time management skills *Ability to multi-task and
prioritize tasks to meet all deadlines *Ability to work well under
pressure in a fast-paced environment *Excellent verbal and written
communication skills; ability to speak clearly and concisely, conveying
information in a manner that others can understand, as well as ability
to understand and interpret information from others