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Ward and Smith, P.A. Billing and Conflicts Specialist in New Bern, North Carolina

Ward and Smith, P.A. is a growing full-service law firm with multiple offices throughout North Carolina. We are seeking a Billing and Conflicts Specialist to join our New Bern office.

Applicants should be multi-task oriented, have excellent attention to detail,have ability to prioritize tasks to meet deadlines, and be able to function well in a fast-paced environment. Successful candidates will demonstrate great customer service, teamwork, problem solving skills, and adaptability.

This position will work closely with our Billing and Conflicts department. Responsibilities include, but are not limited to:

Conflicts:

  • Completing conflict searches on all potential clients and matters utilizing Intapp (the conflicts database), 3E billing system, and other resources
  • Adding prospective/searched parties into the conflict database
  • Updating searches when necessary
  • Maintaining electronic records of all conflict research performed
  • Verifying all requirements have been met and intake is properly completed for new matters
  • Responding to inquiries from employees concerning the Conflict, Billing, and Intapp Systems
  • Training new employees, based on position, on conflicts of interest and the client/matter intake process
  • Running close reports from File Room system. Verify with attorneys and Billing Specialists, when necessary for closing matters

Billing:

  • Maintaining Client and Matter override rates and rate exception groups
  • Adding necessary changes to client and matter information from various sources into Billing, Conflicts, and Netdocs systems, e-billing information, billing contacts and matter payors
  • Adding, editing and maintaining all timekeepers in 3E Billing system

A high school diploma or equivalent is required, an Associate's degree in business, accounting, or paralegal studies. Two or more years' experience in a law firm setting as a researcher, conflicts specialist, billing specialist, law librarian, or records clerk is highly preferred. Strong research and computer skills required. Experience with Intapp and 3E is a plus.

Ward and Smith, P.A. is an equal opportunity employer and values a diverse workforce. Candidates from all backgrounds are encouraged to apply.

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