Shire Veteran Jobs

Description We are offering a short term contract employment opportunity for an Account Manager based in New York. In this role, you will be working in a dynamic environment, overseeing the workflow of a dedicated team and managing the quality of output. This position involves coordinating with senior management, assisting with projects, and implementing new processes and workflows to ensure efficient operations.

Responsibilities:

• Oversee the workflow and duties of a team of individuals, ensuring tasks are completed accurately and efficiently.

• Coordinate with senior account management to align operational strategies and goals.

• Manage the quality of output for the team, ensuring all work meets the highest standards.

• Assign work based on the needs of the team and the project at hand.

• Collaborate with clients to create and implement new processes and workflows, improving efficiency and productivity.

• Assist the Account Manager with various projects and requests, providing support as needed.

• Take on complex legal print and records jobs, demonstrating a high level of expertise and knowledge.

• Step in as the senior account manager when necessary, ensuring continuity of service and leadership.

• Manage workflow, perform audits, and offer support to clients, ensuring their needs are met and expectations exceeded.

• Oversee all administrative duties associated with the role, including time card management and policy enforcement.

• Develop and mentor team members, fostering a culture of growth and learning within the team. Requirements • Demonstrated proficiency in Customer Service is required.

• Strong Communication skills are essential.

• Experience in Reporting and Operations is necessary.

• Knowledge of Planning and Policy is needed.

• Familiarity with Compliance regulations is mandatory.

• Understanding of Planning Processes and Budget Processes is key.

• Ability to ensure Quality and handle Scheduling tasks is crucial.

• Experience in Auditing is required.

• Must possess strong Leadership Skills.

• Familiarity with Hiring Processes is beneficial.

• Knowledge of Billing and Implementation processes is necessary.

• Proficiency in Metric Reporting and adherence to Best Practices is expected.

• Ability to work well in a TeamWork environment is essential.

• Experience in KPI Reporting is a plus.

• Familiarity with Printing processes is advantageous.

• Ability to Resolve Issues effectively is required.

• Understanding of Internal Control mechanisms is necessary.

• Oversight skills are crucial.

• Ability to manage Timelines effectively is mandatory.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .