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Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Quick. Our Jamaica/Queens/New York branch is looking for a new Air Logistics Operational Care Team Leader to join our Air Logistics team.
Your Role
Supervise the dispatch process by offering assistance/guidance to dispatch staff as needed. You correct and/or alert potential or real problems to management. Be the right hand to the Dispatch Manager.
Your Responsibilities
This is a 24/7/365 facility and flexibility for overtime, weekend and holidays is required
Supervise the dispatch employees and over 100 independent contractors
Help handle all related dispatch activities as needed, i.e. training, problem jobs, etc.
Cover the driver / IC payroll as needed
Dispatch all jobs to drivers quickly and accurately
Communicate with Control Towers,airlines and vendors with status updatesas required
Document and escalate all problems/situations as per company policyand procedures
Report vehicle accidents/driver incidents immediately to Manager/HR
Help schedule and manage staff & vehicle repairs and equipment
You report to the Dispatch Manager
Your Skills and Experiences
Associate degree or equivalent experience
2+ of customer service experience
3+ years of Dispatch experience for a 3PL
1+ experience in a leadership role
Expert in Microsoft 365
Good Reasons to Join
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $27 and $40. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KR1
Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.