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Overview
Onsite Level One Consultant (Pharm Tech System Administrator)
The onsite level one consultant provides support for Omnicell solutions to ensure desired customer outcomes. This role builds and maintains the relationship between the client and Omnicell by consistently confirming the efficient use of the Omnicell systems.
Responsibilities
Proactive management and administration of the Omnicell system for a customer.
Manage the generation of reports following best practices and analyze or disseminate report information to appropriate resources
Provide optimization services and analysis for customer.
Identify opportunities for inventory improvement.
Retrieve and analyze data from Omnicell and various customer systems to create custom views.
Conduct and manage the in-service training process of Omnicell products that includes analysis of training needs, creation of effective presentations and evaluation of re-training needs for customer’s end users.
Continually evaluate/monitor customer’s satisfaction with systems
Onsite triage and troubleshooting of Omnicell products that may include minor repair.
Coordinate any necessary enhancement/up-grades/BETA activities.
Identify problems and coordinate tasks necessary to solve them. (This may include interdepartmental task coordination).
Attend required training/meetings as needed for Omnicell or for customer.
Maintain a positive working relationship with the customer.
Required Knowledge and Skills
Very proficient with Microsoft Excel, gathering data from different sources and merging information into a single output.
Strong management, presentation, planning and organizational skills.
Excellent interpersonal communication skills, both written and verbal. Able to build trust and rapport with customer departments in which they interact.
A self-starter who is able to work independently.
Ability to handle multiple projects at one time.
Ability to present to various levels in an organization from newly hired technicians to department chiefs.
Basic Qualifications
Associates degree or Professional Certification.
2 years of experience within a hospital (healthcare) or materials management environment.
Preferred Knowledge and Skills
Bachelor Degree, Certified Pharmacy Technician.
In-depth knowledge of Omnicell products.
Knowledge of acute-care distribution of medications and/or supplies.
Work Conditions
Position located in New York
Able / open to travel for trainings
Base compensation: Hourly range is $26.13 - $32.99
(Actual compensation is subject to variation due to such factors as locations, education, experience, and skillset. Learn more about our benefits at www.omnicellbenefits.com.)
To protect our employees, partners, and customers, Omnicell requires most U.S. employees to either be fully vaccinated for COVID-19 or obtain approval from Omnicell for an exemption and accommodation for a medical condition or a sincerely-held religious belief or practice.
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About Us
Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so that they can achieve the vision of the Autonomous Pharmacy. Thousands of hospitals, pharmacies, skilled nursing facilities and care homes trust Omnicell to provide continuous innovation. They need us to deliver solutions to meet the ever-evolving challenges of the healthcare landscape. We encourage creative problem solving and outside-of-the-box thinking that only a diverse, well-rounded workforce can bring.
Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients - one where medication errors are a thing of the past. You'll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell.
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Omnicell will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.