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Job Description
The Medical Assistance Program (MAP), administers public health insurance programs, including Medicaid, for the City of New York. Applying individuals and families are approved for eligibility against applicable Federal and State guidelines. Those found to be eligible can use coverage provided to access doctors, medication and other health care services at little or no cost.
The Out-stationed Eligibility Division is comprised of Community Medicaid offices, which are located throughout the five boroughs of New York City. These offices offer a full range of services to consumers applying for or currently receiving public health insurance. Consumers are granted application assistance interviews and can submit applications, provide financial/household information, obtain eligibility requirement information as well as information on various programs which are offered by the Agency.
This clerical position performs extremely important support functions which allow MAP staff to access a consumer's vital information via a single source, HRA Viewer. This is a valuable aid in achieving the agency’s goal of processing cases in a timely manner.
The Medical Assistance Program (MAP), is recruiting for one (1) Clerical Associate II to function as a Unit Clerk, in the Out-stationed Eligibility Division’s (OED) Rider Community Office, who will:
Support staff with the completion of the Medicaid eligibility determination process by making copies of clients’ documents, making folders, and addressing envelopes for all correspondence.
Perform various actions in the Welfare Management System (WMS) such as obtaining clearances required for qualitative case assessment.
Prepare daily and weekly volume count of pending and completed cases and prepare appropriate statistical reports.
Register cases on WMS; assists the unit by typing correspondence, filing, making duplicates and mailing information to clients or other program areas as directed.
Prepare mailing of all eligibility decision notices to clients and assist the unit with adherence to deadlines by compiling information and updating records and documents.
Assist the unit with adherence to deadlines by compiling information and updating records and documents.
Perform various actions in the Welfare Management System (WMS), such as obtaining clearances required for qualitative case assessment.
Perform other related duties, as needed.
Qualifications
Qualification Requirements
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
Skills Requirement
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.
Additional Information
The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.