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Req ID: 319269
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a ITIL - Services IT Dev. Program Sr. Assoc. II to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
2+ years of experience in the IT industry with hands-on experience in any Infrastructure Monitoring Tools such as Zenoss, Nagios, BMC TrueSight, SolarWinds etc.
Server, Network, Storage and/or Application monitoring experience.
Experience with ticketing systems such as ServiceNow/JIRA.
Understanding of core ITSM modules like incident management, problem management, change management, User Stories, Request workflows etc.
Knowledge of event management.
Basic Python or Bash/Shell scripting experience to automate repetitive tasks.
Creation of SOP documentation for routine activities.
Effective communication skills both written and verbal.
Preferred Skills:
Minimum 60% marks throughout academically.
ITIL V4 certification
Certification/Training on any monitoring tool.
Experience with data analytics using common tools such as excel, PowerBI, Tableau, etc.
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About NTT DATA
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en)
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) .