This position is responsible for communicating with the customer to
gather information regarding equipment issues and providing repair
status updates while repairs are in progress. This includes monitoring
work in progress, managing technician schedules, ordering repair parts
and filing warranty claims. Continually seek both technical and product
training for our manufactures such as Bobcat, Mahindra, Polaris,
Kawasaki, STIHL, Ariens, Gravely, and Husqvarna. Must have experience
with Outdoor Power Equipment. Technical Knowledge Helpful (compact
construction equipment, powersports, mowers, tractors, trimmers, chains
saws, etc.) Establish and remain the main contact with all service
customers. Ensure that all service work is entered, scheduled and
accurately completed in the quickest possible timeframe. Experience in
repair troubleshooting and or parts with a track record of success.
Preferably in one of the following industries: Agricultural equipment,
motor vehicle industry, outdoor power equipment, recreational vehicles,
construction equipment and machinery, small engine and accessories. Must
possess a valid driver\'s license. Must be proficient in parts lookup
and servicing customers at the service counter. Must have good
organizational, multitasking and reasonable computer skills. Loads and
unloads delivery trucks as required. Monday to Friday 8AM-5PM Weekends
if needed / rotating.