At Shire, we are proud and grateful to employ military veterans and thank them for their contributions to our company and our country. See where your military experience can play a role at Shire by using our military skills translator job search tool below:
Hotel:
North Charleston Residence Inn
5035 International Boulevard
N.Charleston, SC 29418
Front Desk Associate
Full time
Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence
Join Our Team at Atrium Hospitality – Where Service Meets Opportunity!
At Atrium Hospitality, we believe in creating positive experiences for both our associates and guests. We are driven by six core values that guide us in fostering a culture of excellence, and we’re looking for passionate individuals to join our Front Desk team.
Are you someone who thrives in dynamic environments? Do you love making people smile and creating lasting impressions? If so, this is the perfect opportunity for you! As a Front Desk Agent , you’ll be the first face our guests see when they walk through the door – a key role in setting the tone for their experience at our world-class property.
Why You'll Love Working Here:
Engage with Guests from Around the World : If you enjoy meeting new people and forming meaningful connections, this is the role for you. You’ll have the chance to provide top-notch service while ensuring guests feel at home from the moment they arrive.
Career Growth in Hospitality : This is more than just a job; it's a chance to build a rewarding career in the hospitality industry with room to grow and thrive in a supportive environment.
Make a Difference Every Day : Your role is essential in helping guests feel welcomed and cared for. Whether it’s checking them in, answering their questions, or helping with local recommendations, you’ll be their go-to resource for a seamless experience.
What You’ll Do:
Deliver Exceptional Service : Your goal will be to engage with guests in a way that makes them feel valued. From check-in to check-out, you’ll ensure their needs are met, special requests are fulfilled, and they have everything they need for an unforgettable stay.
Create Meaningful Connections : Whether it's offering local tips or assisting with packages and mail, you’ll help guests navigate their stay and make a real difference in their experience.
Be Part of a Winning Team : Our culture is built on teamwork. You’ll interact with staff across all departments, helping to maintain a collaborative, supportive atmosphere for both guests and associates.
The Values That Drive Us:
Service : Go above and beyond to provide outstanding customer service, creating memorable moments for our guests.
Perseverance : Turn challenges into opportunities for growth and resolution, ensuring guests leave with a smile.
Inclusion : We treat everyone with fairness, respect, and equal access to opportunities, fostering an inclusive environment for both associates and guests.
Respect : Your contributions are important to us. Together, we succeed as a team!
Innovation : Stay knowledgeable about local attractions, hotel services, and everything in between to help guests with their needs.
Teamwork : Whether it's helping with shuttle services or assisting colleagues, we work together to achieve our goals.
What We Need from You:
A high school diploma or equivalent
A passion for customer service – we’ve been recognized with JD Power’s Customer Service Awards for a reason! You’ll need a desire to make an impact and leave a lasting impression.
Strong communication skills – both verbal and written – and a personality that engages others effortlessly.
Comfort with technology – the ability to quickly learn new systems and navigate our Property Management System is essential.
Flexibility – Hotels never close, which means we need a team that can work across a variety of shifts, including mornings, evenings, weekends, and holidays.
A team-oriented attitude – being adaptable and willing to pitch in where needed helps our hotel run smoothly.
If you’re ready to be part of an amazing team and take the next step in your career, apply today and help us continue to provide memorable experiences for our guests!
At Atrium Hospitality, you’re a valued part of a team creating unforgettable guest experiences. We recognize and reward your dedication with competitive pay, great benefits, and exciting perks to support you on and off the job.
Including:
✅ Daily Pay – Get paid when you need it
✅ Exclusive Travel Discounts – Save big at Marriott and Hilton properties
✅ 401k Plans – Invest in your future
✅ Comprehensive Medical Insurance – Your health matters to us
✅ Additional Property-Specific Perks – Because every location has something special to offer
But we don’t just offer jobs—we help you build careers. With internship programs, training plans, hundreds of self paced on line classes, and opportunities at 70+ hotels nationwide, you can grow your future the way you want.
Ready to take the next step? Join a team that values you and your future!
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Notice of candidate Privacy Rights: https://www.atriumhospitality.com/privacy-policy
Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business:
Service
We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome.
Perseverance
We will be better today than we were yesterday.
Inclusion
We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization.
Respect
We treat others the way we would like to be treated.
Innovation
We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience.
Teamwork
Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible.
In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization.
Come grow with us!