Harvey Waste & Recycling, A Waste Connections Company is looking for a
Seasonal Customer Service Representative to join our team for the summer
season in Dartmouth, MA. JOB RESPONSIBILITIES: Serve as point of contact
for all internal and external customers (new and existing) Respond to
customer and resident inquiries via phone or email for questions related
to waste and recycling services, including scheduling and pick up
Analyze account activity and suggest opportunities for service
improvements to the customer. Maintain appropriate files and
documentation, in accordance with company policy and internal controls
Liaise with internal teams to determine service requirements, resolve
problems or complaints. Coordinate drivers according to customer
requests JOB REQUIREMENTS: 1 year of customer service/office admin
experience Excellent time management and prioritization skills Strong
written and oral communication skills Critical and logical thinking
skills Waste Connections is an equal opportunity employer. All qualified
applicants will receive consideration for employment without regard to
disability or protected veteran status.