The Dispatch & Scheduling Coordinator will support our Trades Division,
including our Plumbing, HVAC, and Electrical departments. The Dispatch &
Scheduling Coordinator will be responsible for many duties including but
not limited to dispatching and scheduling for the Trades Division.
Responsibilities: Maintain mobile service dispatch. Maintain Trades
service schedule. Pull keys for Trades team. Contact customers for
scheduling. Maintain communication and follow ups with customers. Enter
all work orders for the Trades Division. Maintain Trades construction
jobs schedule on Builder Trend. Document imagining for all Trades.
Update notes for dispatch query for all Trades. Order parts as needed.
Timecard maintenance for all Trades. Type proposals and manage proposals
billing schedule. Permitting for all Trades. Schedule inspections for
all Trades. Upload and maintain budgets for Trades in Foundation. Work
with the Billing Administrative Assistant to review invoice needs
weekly. Requirements: Dispatch experience is strongly preferred.
Excellent customer service skills. Flexible and adaptable to a high
paced work environment. Excellent time management skills. Ability to
trouble-shoot quickly and effectively. Ability to maintain professional
conduct under pressure. Superior organizational skills. Basic to
thorough knowledge of office electronics ? printers, copier, fax,
scanner, etc. Ability to prioritize when given multiple tasks. Desire to
learn outside of current skillset. Must be knowledgeable in many aspects
of technology. Resourceful, creative, and intuitive. Must have excellent
typing skills. Must be proficient in Microsoft Word, Excel, and Outlook.
Physical Requirements: This is largely a sitting role; however, some
standing and movement is required. This includes the ability to lift
files, open filing cabinets and bend or stand, as necessary.