Be visionary
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
Job Description
Field Applications Engineer
Teledyne Marine Systems is a member of a group of leading-edge undersea technology companies that have been assembled under the Teledyne Marine umbrella. We include Teledyne Benthos, Teledyne Webb Research, and Teledyne OceanScience on Cape Cod and Teledyne Gavia in Iceland. Our products include underwater vehicles, acoustic modems, acoustic releases, and low frequency sound sources. Teledyne Marine Systems is Everywhere you look!
Teledyne Marine Systems is seeking a Field Applications Engineer to join our Slocum glider support team. Duties include technical support to the global 1200+ unit Slocum glider install base, testing and manufacturing support, Slocum glider training, customer glider piloting, conducting Factory / Onsite Sea Acceptance Testing and supporting sales as Slocum glider SME’s through demonstrations , technical papers and other customer outreach.
Applicants must be willing to travel internationally and be capable of work on seagoing vessels.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Deliver Slocum glider service and support
Answering technical inquiries from customers via website, email, text, phone, etc.
Travel to customer sites for testing and service and support as required
Conduct Slocum glider training
Conduct Slocum glider piloting
Production and manufacturing support for standard and custom builds
Final testing of gliders before shipment
Conduct Factory Acceptance Testing
Conduct Onsite Sea Acceptance Testing at customer locations
Sales and Marketing Support
Deploy and operate gliders at demonstrations & trials
Present technical papers and talks
Attend tradeshows and science meetings to advise on future of product enhancements / improvements
Gather customer interest and write application notes (use cases)
Onsite visits to customer locations
Qualifications/Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
BS in Engineering, Robotics, Computer Science or Oceanography and 2 – 4 years of experience showing ability to diagnose, mechanical, electrical and software issues and provide solutions on complex systems; or equivalent combination of education and experience may be considered
Experience assembling equipment, and or repairing electro-mechanical systems
Experience with small boat, and seagoing experience on large vessels, preferred
Experience in operations of Slocum gliders including mission planning / execution and data analysis
Detailed knowledge of physical oceanography
Experience working with ocean sensing hardware systems such as Conductivity Temperature and Depth sensors; specifically an understanding of function, ability to diagnose and troubleshoot issues
Ability to creatively solve customer problems and design solutions based on customer needs
Excellent communicator, both verbal and written, with strong interpersonal skills
Must be able to travel a minimum of 25% of the time, international and domestic
Due to the type of work at the facility and certain access restrictions, successful applicants must be a "US Person" (US Citizens, US Nationals, lawful permanent residents, asylees or refugees)
Computer skills and knowledge of Microsoft Office products is essential: Excel, Word and Power Point
Preferred:
MS or PhD Science or Technical degree desired
Experience with US Navy / Government customers / contracts
Candidates must possess, or be able to obtain, a security clearance
Previous experience using Salesforce or other Customer Relationship Management (CRM) tool
Previous seagoing experience on large vessels desired
Experience working closely with customers in sales, customer service, or technical capacity
The physical/mental demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to handle and move equipment (up to 50 lbs.), at times long distances
Ability to move around in oceanographic vessels and small boats (ladders, tight spaces)
Able to work on offshore vessels
Ability to work in the field in adverse weather conditions and adverse working conditions
Occasional work at non-standard work hours or for stretches with only minimal sleep
This position requires periods of working behind a desk, performing tasks on computer
Significant periods of standing or walking throughout the facility to interface with other associates
Travel up to 25% of time via Air/Train/Boat/Automobile for up to 24 consecutive hours
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws.
You may not realize it, but Teledyne enables many of the products and services you use every day .
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.