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U.S. Marine Corps COMPUTER TECHNICIAN NF-3 (AMENDED) in Oceanside, California

Summary Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively. Responsibilities Performs a variety of direct user support tasks such as installing computer hardware and communication devices and software programs on new or ready for use computer equipment to ensure system is functional and meets end-users requirements. Performs system and application software upgrades. Participates with supervisor to diagnose and correct errors in logic and coding and to ensure prescribed systems standards and procedures are used. Documents maintenance of network. Reviews directives pertaining to assigned information system. Assists supervisor in updating internal data collection process. Assists supervisor in application reviews of MCCS operations, including field assessment studies on ADP issues directed by Personal and Family Readiness Division. On assigned portions of projects, conducts preliminary analysis and assembles data for use in recommending modifications to ensure responsive product results. Assists in implementing system security measures to safeguard information in system files against accident or unauthorized modification, destruction, or disclosure. Performs first echelon assistance to end-users requiring ADP assistance in resolving difficulties through on-site troubleshooting (i.e., personal skills/experience, diagnostics of utilities applications, hardware modification, repair etc.). Trains end-users on newly installed software programs with responsibility for establishing training schedule, disseminating training information to activity coordinators, training, and other ADP counterparts. Assists with network related requirements, specifications, and implementation to include basic network operations/installation/set-up, and troubleshooting. Installs and tests network software and hardware on server to ensure system is functional and meets end-users performance requirements. Monitors operability of network resources (file service, print service, e-mail, bridges, etc.). Provides World Class Customer Service with an emphasis on courtesy. Assists customers and communicates positively in a friendly manner. Takes action to solve problems quickly. Alerts the higher-level supervisor, or proper point of contact for help when problems arise. Adheres to safety regulations and standards. Promptly reports any observed workplace hazards, and any injury, occupational illness, and/or property damage resulting from workplace mishaps to the immediate supervisor. Adheres to established standards of actively supporting the principles of the EEO program and prevention of sexual harassment. Performs other related duties as assigned Requirements Conditions of Employment See Duties and Qualifications EVALUATIONS: Qualifications A minimum of three years progressive technical experience which demonstrates working knowledge of PC, mini-digital, and/or LAN operating systems; broad knowledge of data sources, data flow, and system interactions; knowledge of established hardware and software testing methods, and experience with various types of wiring and connectivity standards. Must have Comptia Net+ or Sec+ certificate, or obtain certification within 6 months of employment. Ability to communicate orally and in writing. This is a white-collar position where occasional lifting up to 20lbs may be required. Due to the nature of work in this position, the incumbent may serve in an ¿on call¿ duty status outside of normal work hours that includes: remaining in a reasonable call back radius, carrying a cell phone or pager, or regularly checking email to respond to emergencies; remaining in a state of readiness to perform work with limitations on pursuing outside leisure activities, and/or reporting to a designated post of duty to be ready to or to perform work. Must be able to obtain and maintain a Tier 3 investigation. Education Additional Information GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review: https://www.donhr.navy.mil/NoFearAct.asp. As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made. Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS. Required Documents: *Education/certification certificate(s), if applicable. *If prior military, DD214 Member Copy This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce. Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card. INDIVIDUALS SELECTED FROM THIS ANNOUNCEMENT MAY BE CHANGED TO PART-TIME OR FULL-TIME AT MANAGEMENT'S DISCRETION WITHOUT FURTHER COMPETITION. ALL ONLINE APPLICATIONS MUST BE RECEIVED BY 1159PM EASTERN TIME (ET) ON THE CLOSING DATE LISTED IN THE JOB POSTING.

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