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What you\'ll do...
Want to use your innovative mindset to create a world class shopping
experience for customers around the country? The Area Manager Quality
Assurance/Systems is a critical operational role within our distribution
& fulfillment centers that thinks strategically and leads phenomenally
to remove obstacles for their team, inspiring them to work with passion.
As a change agent and process pro, youll be on the front lines of the
ever-changing retail industry. Reporting to the Operations Manager,
youll lead your team in fulfilling our customer promise and empowering
people around the country to save more and live better.
What youll do:
- Communicate with individuals or groups verbally and/or in writing
(e.g., customers, suppliers, associates).
- Maintain quality and safety standards in area of responsibility by
ensuring associates are trained on Logistics and company policies,
standards and procedures; monitoring associate compliance to
policies and procedures; distributing and maintaining procedures and
supporting documentation.
- Supervise and develop associates and leaders in area of
responsibility by assigning duties and coordinating workloads,
monitoring performance and providing feedback; teaching, supporting
and modeling Logistics and company policies and procedures;
identifying training and development needs; and participating in the
hiring, promotion, coaching, teaching, and evaluation of associates
and leaders.
- Manage systems hardware and software maintenance and installation by
overseeing the work to install new, replacement, or additional
systems; ensuring that the necessary repairs are completed on
existing systems; and tracking inventory and ordering system
components as needed.
- Manage the execution of QA guidelines, procedures, and programs by
identifying ways to increase building efficiency and maintain
inventory integrity (e.g. slot profiling, inventory adjustments,
cycle inventory tests, managing outside storage, damages, strays,
tracking and reporting close date product, hazardous material
processing).
- Manage the troubleshooting of systems applications by working on
systems problem resolution with Information Systems Division (ISD)
and vendors; and supporting the continuing development of current
and future systems applications.
- Monitor and manage productivity of area of responsibility by
preparing, reviewing and/or analyzing business reports.
- Identify associate, customer, and/or supplier concerns by listening,
consulting with others when needed to determine corrective action to
take or make recommendations in order to resolve.
- Implement the business plan for area of responsibility by
communicating goals and managing staffing and scheduling, assigning
duties and coordinating workloads in order to achieve facility goals
(e.g., production, quality, safety).
The above information has been designed to indicate the general nature
and level of work performed in the role. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned to
this job. The full Job Description can be made available as part of the
hiring process.
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Youll sweep us off our feet if:
- Youre an innovator and problem solver with an entrepreneurial
spirit.
- You have a great eye for process flow and can spot bumps in the
road.
- Youre organized, disciplined, and can manage competing priorities.
- Youre a master at making complex processes easily understood and
executed by a team.
- Youre familiar with the ins and outs of fulfillment center
operations.
- Y u know how to make a team feel like a family and integrate play
into work.
- You have high standards lead by example and can hold a team
accountable.
- Youre invigorated by challenges and are ready to engage at Fortune 1
scale.
Youll make an impact by:
- Developing, engaging, and inspiring a world class team.
- Innovating the Supply Chain industry and executing on our Customer
Promise.
- Leading like an entrepreneur running your business with precision
and passion.
