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A Snapshot of Your Day:
This role will be part of a team of technical support engineers within the Global Services team in Compression business. The team is focused on supporting reciprocating compressors product line and consistently interfaces with various internal and external stakeholders.
How You’ll Make an Impact:
Be part of the Global CPCustomer Technical Support (CTS) team focused on reciprocating compressors(RCE).
Provide effectiveday-to-day operational support to ensure responses to all inquiries areprovided within desired timeframe while meeting Siemens Energy standardsof safety, compliance, and quality.
Answer CTS ticketsdepending on team loading and technical focus of the ticket.
Be ready to providesupport and guidance on variety of technical topics ranging frommaintenance, repairs, operational troubleshooting of compressors.
Support Marketing andSales in front end customer support.
Participate in and/or conductprocess and design FMEA and RCA as a part of cross-functional team, asrequired.
Closely coordinate with remotediagnostics team to leverage available unit data in troubleshooting.
Constant engagement with theteam to identify areas of improvement, cost out and standardization.
What You Bring:
Must have a minimum of a 2 year Associate's degree; a Bachelor’s Degree in Mechanical, Electrical or ManufacturingEngineering or related field is preferred.
Minimum of 5 years of experience in rotating machinery, e.g.centrifugal compressors, centrifugal pumps, axial compressors, hot gasexpanders, reciprocating compressors, gas turbines, steam turbines, orauxiliary systems is required.
Proven expertise in either of the fields related to rotatingmachinery: design engineering, repairs, installation and commissioning ortroubleshooting.
Experienced user of Salesforce,SAP, TeamCenter and other IT platforms used in engineering andtechnology environment.
Experienced in managing complex technical problems incritical operational scenarios with limited available information.
Excellent grasp of digital tools that aid in technicaltroubleshooting including data analytics (RDS).
Possess and demonstrate ahigh degree of tact and professionalism; and be capable of interactingwith management, peers, shop personnel, and clients.
Ability to travel (up to 25%)domestically and internationally with a valid and current passport.
Applicants must be legally authorized foremployment in the United States without need for current or futureemployer-sponsored work authorization. Siemens Energy employees withcurrent visa sponsorship may be eligible for internal transfers.
Preferred Skills
Master’s degree in Engineering.
Knowledge and understanding of Siemens Energy /Dresser-Rand’s products and services.
Expertise in the field of design and operation of reciprocatingcompressors.
Experience with different industry segments for compressors:upstream, midstream and downstream.
· Familiarity and experience with industry standards such as ASME and API.
Aboutthe Team
Our Business Area Compression Team offers comprehensive solutions in the oil and gas sector and other process industries comprising rotating equipment, electrification, and solutions for Subsea business.
Transformation of Industry
Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. We meet the growing energy demand across 90+ countries while ensuring our climate is protected. With more than 94,000 dedicated employees, we not only generate electricity for over 16% of the global community, but we’re also using our technology to help protect people and the environment.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Check out this video to learn more about Siemens Energy: https://bitly.ws/ZFwV
Our Commitment to Diversity
Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
Rewards
Career growth anddevelopment opportunities
Supportive workculture
Company paidHealth and wellness benefits
Paid Time Off andpaid holidays
401K savings planwith company match
Family buildingbenefits
Parental leave
This job may bebased in New York. Siemens Energy offers a variety of health and wellnessbenefits including paid time off and holiday pay. Details regarding ourbenefits can be found here: https://benefitsatenergy.com/thinking-of-joining.html. The base salary range forthis position if based in New York is $85, 000 -$120,000 and the annual incentive target is 10% incentiveof base salary. Specific offers are determined by various factors, such asexperience, skills, certifications, and other business needs. Employeestypically do not start at the top of the range, though compensationdepends on each individual’s qualifications.
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Equal Employment Opportunity Statement
Siemens Energy is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local
law.