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ICF Consulting Group, Inc. Sr. Manager Outreach, Energy Efficiency Programs in Olympia, Washington

Senior Manager, Energy Efficiency Outreach

West Coast, Remote As our Senior Manager for Outreach, your role will be to lead an Account Management team focused on commercial and residential Energy Efficiency Programs sponsored by West Coast utilities.

You will develop an outreach and savings goals strategy based on your proven experience and will oversee a team of account managers to develop outreach strategy to customers and contractors and build a pipeline of projects. Attention to detail will be paramount to accurately analyze and transmit the business requirements you gather. Pivotal to driving success is a keen understanding of the unique energy efficiency account management process that is needed for energy efficiency programs and the ability to identify key drivers to success in these scenarios. Additionally, you’ll collaborate to work with the necessary departments to ensure timely delivery and communication of program materials and IT solutions to the account management team and/or contractors. You’ll use your finely tuned communication skills to engage in high-level discussions with program management to determine business drivers and goals that can assist in achieving these needs.

Key Responsibilities:

  • Develop well-defined outreach and goals-based objectives for Account Management and Account Executive team members

  • Track, report and adjust strategies based on actual vs. forecasted performance

  • Develop a robust and well-qualified energy efficiency pipeline of projects

  • Work closely with the Account Management and Account Executive teams and Program Managers to set outreach strategies and execute on tactics that increase the number of submitted applications

  • Work with other program team members to investigate and understand the internal business processes; and strategize, present, and demonstrate how maximum program participation can help customers achieve their fiscal goals

Basic Qualifications

  • BA/BS degree (or equivalent work experience) specific to account management, sales, marketing, communications, business management, or engineering

  • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

  • 5+ years of direct sales or account management experience

  • 3+ years of supervisory experience

  • Familiar with the concepts of energy efficiency and sustainability

  • Set and execute on a multi-year growth strategy

  • Remote position possible, but travel to California may be required

Preferred Skills/Experience

  • Sales or account management experience in energy efficiency products or related fields

  • Experience managing sales teams

  • Ability to multi-task in a fast-paced environment

  • Sound business ethics, including the protection of proprietary and confidential information

  • Excellent problem-solving skills with ability to analyze situations identify existing or potential problems and recommend solutions

  • Strong oral and written communication skills

  • Outstanding analytical, writing, and communication skills

  • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

  • Ability to be flexible to handle multiple priorities

Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you’re seeking to make a difference in the world, visit www.icf.com/careers to find your next career. ICF—together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .

Reasonable Accommodations are available for disabled veterans and applicants with disabilities in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law (https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_English_unformattedESQA508c.pdf) .

California Remote Office (CA99)Need help? We're here:ICFCareerCenter@icf.com

About ICF

ICF (NASDAQ:ICFI) is a global consulting services company with over 7,000 full and part-time employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

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