JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s
why people want to work here. If you\'re looking for a job to love,
apply today. Schedule Weekly Hours:36 Gundersen Health System is looking
to add a Telecommunications Service Assistant to our team. If you enjoy
helping others, have excellent communication skills, and thrive in a
fast-paced environment, this position may be a great fit for you! Join
our team and contribute to providing exceptional service to our
patients, families, and staff. What You\'ll Do: As a Telecommunications
Service Assistant, you will be responsible for handling external and
internal phone calls for GHS departments/staff on the Onalaska or La
Crosse main campuses, while maintaining an empathetic, calm, and
professional manner. Our software application tools provide the
screening questions and appropriate call flows required to determine the
best outcome for the caller and support our various directives. Pager
and on-call schedule administration/activation, emergent events,
documentation, and clerical duties are included in many of our call
flows. What\'s Available: 72 hours biweekly (0.9 FTE), 64 hours biweekly
(0.8 FTE), and 48 hours biweekly (0.6 FTE) Must be willing to work a
rotating schedule between days, evenings and the occasional overnight
and a rotating weekend schedule. The department is staffed 24/7.
Rotating schedules are posted 4-6 weeks in advance. Typical hours will
be 8:00am-4:30pm, 8:30am-5:00pm, 3:00pm-11:00pm, with occasional
11:00pm-7:00am + rotate every other weekend. Located at Onalaska, WI -
Support Services Building Starting pay of \$16.77/hr and up, based on
your years of experience, with applicable shift differentials What
You\'ll Need: High School Diploma or equivalency Strong customer service
skills Excellent problem-solving abilities and attention to detail
Proficient in using computer systems and software applications Strong
communication skills, both verbal and written Ability to multitask and
prioritize tasks in a fast-paced environment In addition to this
meaningful and important work, we offer a competitive benefits package:
Benefits:In addition to medical and dental, we have pet insurance and a
substantial contribution to retirement Work/life balance:24/7 Employee
Assistance Program for employees and their families, generous PTO and
paid holidays Health/Wellness:GunderZen Relaxation Room including
massage chairs, corporate gym and yoga, local gym discounts Professional
Development:Tuition Invest Program totaling up to \$2k per year, access
to a catalogue of hundreds of internal courses, corporate incubator,
Career Development Center DEI:12 months of Celebration to include
monthly educational events, DEI Committee About Gundersen Health System:
Gundersen Health System is a physician-led, not-for-profit healthcare
system that includes a... For full info follow application link.
EEO/AA/Veterans/Disabilities ***** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/854C1C0EA4AF4C4F