JOB REQUIREMENTS: Love + medicine is who we are, it\'s what we do, it\'s
why people want to work here. If you\'re looking for a job to love,
apply today. Schedule Weekly Hours:28 Join our team as a
Telecommunications Service Assistant and contribute to providing
exceptional service to our patients, families, and staff! What You\'ll
Do: As a Telecommunications Service Assistant, you will be responsible
for handling external and internal phone calls for GHS departments/staff
on the Onalaska or La Crosse main campuses, while maintaining an
empathetic, calm, and professional manner. Our software application
tools provide the screening questions and appropriate call flows
required to determine the best outcome for the caller and support our
various directives. Pager and on-call schedule
administration/activation, emergent events, documentation, and clerical
duties are included in many of our call flows. What\'s Available: 0.7
FTE: 56 hours bi-weekly Schedule: Week 1: Monday-Friday 8:00am-1:00pm
Week 2: Monday-Wednesday 8:00am-1:00pm and Friday and Saturday
3:00pm-11:00pm Location: Onsite at our Onalaska, WI - Support Services
Building Starting pay of \$17.00/hour and up, based on your years of
experience, with applicable shift differentials What You\'ll Need: High
School Diploma or equivalency Strong customer service skills Excellent
problem-solving abilities and attention to detail Proficient in using
computer systems and software applications Strong communication skills,
both verbal and written Ability to multitask and prioritize tasks in a
fast-paced environment In addition to this meaningful and important
work, we offer a competitive benefits package: Benefits:In addition to
medical and dental, we have pet insurance and a substantial contribution
to retirement Work/life balance:24/7 Employee Assistance Program for
employees and their families, generous PTO and paid holidays
Health/Wellness:GunderZen Relaxation Room including massage chairs,
corporate gym and yoga, local gym discounts Professional
Development:Tuition Invest Program totaling up to \$2k per year, access
to a catalogue of hundreds of internal courses, corporate incubator,
Career Development Center DEI:12 months of Celebration to include
monthly educational events, DEI Committee Job Description: Answers
incoming calls and performs triage of inquiries. In ITDS, we are
committed to a culture of service to all that is built on the
foundational values of respect, transparency, and trust. The culture of
service includes providing excellent customer service to the end-users
by adhering to these principles: In every interaction, display active
listening and communicate in a clear, respectful, and timely manner
across a variety of channels (in-person, phone, email, live chat, etc.).
Maintain an empathetic, calm and professional attitude toward colleagues
and end... For full info follow application link.
EEO/AA/Veterans/Disabilities ***** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/D6B55578C5804411