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827246 - EMPLOYMENT SECURITY REPRESENTATIVE II - 40047020
Date: Apr 24, 2024
Location:
ORLANDO, FL, US, 32822
The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .
Requisition No: 827246
Agency: Commerce
Working Title: 827246 - EMPLOYMENT SECURITY REPRESENTATIVE II - 40047020
Pay Plan: Career Service
Position Number: 40047020
Salary: $42,500 - $46,043
Posting Closing Date: 05/10/2024
Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)
Our Organization and Mission:
FloridaCommerce works across the state to support Florida’s economy, robust and talented workforce, and our local communities. We are dedicated to making a stronger and more resilient Florida, so our businesses, communities, and workforce are better prepared to withstand future economic slowdowns and natural disasters.
CareerSource Central Florida (CSCF) curates’ local talent for high demand industries, meeting local business needs and cultivating growth and prosperity for the Central Florida community. Whether through job placement, training and certification programs, or higher education, CSCF partners with Central Florida businesses, colleges, and universities to meet industry needs and connect career seekers with local opportunities.
In collaboration with our partners, we salute our nation’s veterans and are honored to have the opportunity to support them and their family members by encouraging them to apply for positions at FloridaCommerce that fit their skill sets.
FloridaCommerce is an Equal Opportunity Employer/Program. Auxiliary aids and services are available upon request to individuals with disabilities. (TTY/TDD 1-800-955-8771 or the Florida Relay Service – 711.)
Let our mission become yours. To find out more about us, click on the link: http://www.floridajobs.org/
The Work You Will Do:
The Employment Security Representative II serves as a Career Consultant – Learning Liasian providing professional work in the Operations department of CareerSource Central Florida by acting as an intermediary in developing training resources for career pathways.
The Difference You Will Make:
Together FloridaCommerce and CSCF helps change people’s lives, transform businesses, and create deeper prosperity for our community. Both FloridaCommerce and CSCF, strive to maintain a purpose-driven company culture that values integrity, innovation, and fun. Staff and community partners exemplify high standards of leadership and share a common vision for inspiring people, transforming businesses, and elevating the Central Florida community.
You will connect workers to jobs and businesses to talent. Your knowledge and skills will be utilized to help build a talent pipeline for the jobs of today and the future. FloridaCommerce is a fast-paced work environment in which critical thinking and prioritizing are a must.
How You Will Grow:
F loridaCommerce encourages its employees to constantly innovate and seek efficiencies. CareerSource Central Florida’s Professional Development Team will provide comprehensive onboarding, along with ongoing trainings via various platforms. In accordance with FloridaCommerce’s Vision and Mission, the employee:
Furthers Florida’s economic vision by providing support that enhances the economy and develops, safe, and healthy communities.
Meets customer/client expectations with an emphasis on responsiveness, quality, quantity, and timeliness of work.
Provides information clearly, accurately, and succinctly; and also exhibits good listening skills.
Works collaboratively to optimize the effectiveness of FloridaCommerce’s available resources and tools.
Uses knowledge acquired through education, training, or experience to complete tasks.
These expectations are for all our employees, and you will be expected to model these as a leader. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience.
Where You Will Work:
Central Florida is a thriving, diverse community and continues to grow attracting development and new business. In Central Florida you will enjoy enviable weather to coincide with a multitude of events including entertainment and outdoor activities. You will have access to world class health care and education. Enjoy small town living with close proximity to Orlando.
Central Florida is:
Known for its proximity to beautiful beaches, theme parks, hotels, dining, museums, arts, music and natural resources ( https://www.visitflorida.com )
Home to major college campuses, University of Central Florida, Seminole State College, Valencia College and Rollins College.
Within a state having no state income tax for residents of Florida
WORKING FOR THE STATE OF FLORIDA HAS BENEFITS!
(health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions ( www.myfrs.com )
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment
For a more complete list of benefits, visit www.mybenefits.myflorida.com .
We care about the success of our employees.
We are always improving our technology, our tools, our customer’s experiences, and ourselves.
A rewarding experience for reliable, compassionate, and professional employees.
Pay: $42,500 - $46,043 Annual
Your Specific Responsibilities:
The Career Consultant (Employment Security Representative II – Learning Liaison) The individual will utilize local market information, skill gap surveys and other sources to research and recommend curriculum for workshops and/or professional development classes/courses. The Learning Liaison facilitates workshops and assists customers in utilizing web-based Learning Management Systems and courses in an effort to improve their marketability and job skills. Position exercises judgment in accordance with well-defined policies, procedures, and techniques and a keen ability to work closely with Managers and Consultants to meet the needs of the CSCFL Career Seekers and Business Partners.
Presents evidence-based curricula to youth and adults, educating them on job preparation skills in a variety of settings
Actively participate in the recruitment of career seekers to attend workshops
As a vital part of holistic service delivery to customers, works with Operations and Business Services departments to assist in implementing career path training plans
Collaborates with Career Services Consultants to develop training plans based on skill gaps assessment and/or employment barriers
Develops and facilitates orientations, workshops for career centers based on regional needs; oversees the quality and processes of the customized training at each Career Center
Plans, organizes, and delivers workshops and retreats as needed
Administers and/or facilitates lessons in accordance with the chosen program curriculum
Maintains curriculum integrity and fidelity to program model
Assists in developing, implementing and analyzing a work plan for the program and follows the plan under the direction of the Assistant Director of Operations or their designee.
Provides continuing contact support to designated program participants through email, phone calls and personal interaction
Documents, records, and files all classroom attendance electronically as required and within a period of 48 hours of participant interaction
Maintains healthy and appropriate relationships with program participants, focusing on support, interaction and engagement
Participates in program evaluation and continual quality improvement activities, including use of participant surveys
Maintains working relationships with partner agencies, community groups, and referral sources
Assists supervisor in producing overall monthly, quarterly, and semi-annual reports
Coordinates the provision of labor exchange services to eligible persons including, intake and assessment, counseling, testing, job search assistance, referral and placement.
Professionally handle all customer services related issues.
Promotes, follow-up and monitors the placements of qualified job seekers.
Organizes and participates in promotional activities to promote services that are available to eligible persons; such as job fairs and career days.
Determines the eligibility of applicants for specialized employment and training programs such as, but not limited to, Employed Worker Training, (EWT), On the Job Training (OJT), and WIOA.
Works with Employer Services Unit to assist employers with matching qualified job seekers and placement services.
Identifies and recommends to immediate supervisor actions and services needed to maintain compliance with established regulations, directives and procedures.
Prepare a monthly summary from weekly activity reports and submit to management by the 5th of each month.
Provides specialized professional employment security services to individuals needing more complex assistance.
Conducts file search on all assigned job orders received to assist employers with finding qualified job seekers.
Conducts self-evaluation and participates in shared evaluations for the purpose of professional development.
Assists CSS & ESR I in more difficult cases where further background and advanced study can be of assistance
Provide direct assistance to job seeker such as resume assistance, job search, arranging for skills assessments, labor market information, etc., and documenting all activities in the appropriate state database system.
Contacts employers to obtain job order referral results. Documents employer job order results on notes screen in the management information systems. Notifies Call Center of job order results. Conducts file searches on all assigned job orders.
May contact employers to promote and develop jobs for qualified job seekers.
Other duties as assigned by supervisor
Knowledge, skills and abilities, including utilization of equipment, required for the position:
Knowledge of basic labor resource information, i.e. wage and hour laws, labor market information, etc.
Understanding of adult learning
Interviewing techniques
Resume building
Skill in time management and work organization
Skill in the use of Microsoft Office products (Word, Outlook, Excel and
PowerPoint)
Skill in public speaking and group engagement
Ability to correctly interpret and efficiently implement all applicable CareerSource Central Florida policies and procedures
Ability to manage classrooms and engage customers in learning objectives
Ability to meet or exceed established performance goals and monitoring
standards
Ability to establish and maintain effective and cooperative working relationships with those contacted in the course of work
Ability to follow complex oral and written instructions
Ability to communicate eff e ctivel y in English orall y an d i n writing
Demonstrates professional appearance and attitude as defined by CareerSource Central Florida guidance and policies
Models CareerSource Central Florida’s core values
Other job-related requirements for this position:
must possess or obtain certification as a Workforce Professional within one year of employment in the position. Occasional local travel throughout the county and/or infrequent travel outside of the county may be required; must furnish own transportation.
Minimum:
Duties and responsibilities of this position must be performed at the official work site of the Department.
Required to travel locally and must furnish own transportation.
must possess or obtain certification as a Workforce Professional Tier 1 within one year of employment in the position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.
Nearest Major Market:Orlando