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The HR Learning Specialist provides companywide learning content design, development, and administrative responsibility for the Learning Management System (LMS). This position is a part of the team that focuses on supporting the learning and performance culture at Shepard.
Essential Job Duties
Learning Management System Administration
Coordinate LMS activities for training events including registration, scheduling training rooms, sending notifications, scheduling attendees and facilitators, and creating and preparing course materials including evaluations and handouts
Understand and adhere to current compliance policies and procedures such as anti-harassment training, understanding the differences in regulations based on location and branches
Ensure consistency, accuracy, and timeliness of data uploads into the LMS including adding and deleting courses, as well as creating and maintaining learning objects
Assist with the response and close out of issues received in the Learning and Development email alias
Develop and manage professional development learning paths and role frameworks for input and tracking in the LMS. This may include partnering cross-functionally to identify role-specific training requirements.
Learning Content Development, Design, and Management
Create engaging content, including presentations and online resources (e.g. Learning SharePoint site and virtual instructor-led training material) with a focus on diverse learning perspectives
Develop and/ or research options for learning content based on the needs of the organization and specific functions
Conduct thorough learning needs assessments ensuring outcomes provide robust metrics and deliver against identified key performance indicators (KPIs)
Support other learning and performance projects as needed
Requirements
Demonstrate Shepard’s Core Values of Caring, Commitment, Integrity, Spirit, Responsiveness, Inclusivity, and Teamwork
Ability to perform as a responsible ESOP owner making daily decisions to benefit the client and the company
Treat all internal and external customers with courtesy and respect, as outlined in our corporate policies and procedures, as well as Shepard's Blue Diamond Customer Service Program
Bachelor’s Degree in a related field; experience and/or training/certification may be substituted for formal education
Experience as a Training Coordinator, Learning Specialist, Learning Facilitator, Instructional Designer, or similar role
3+ years of experience with the use of learning management systems required, strong plus for experience with Cornerstone LMS
Proficiency in learning design software such as Adobe Captivate, Articulate
Storyline, or other eLearning programs with an aptitude for new software and applications
High proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Excellent presentation, written, and verbal communication skills
Ability to maintain confidentiality
Ability to work on multiple tasks simultaneously in a fast-paced environment
Shepard is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, age, color, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, veteran status, or other non-merit factor. All employment decisions are made based on business needs, job requirements, individual qualifications, and merit.