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Job Title: Service Manager
Job Description
The Service Manager will oversee a Diesel Shop and all onsite Technicians. This role entails ensuring that technicians complete scheduled service appointments and perform preventative maintenance on trucks. Additionally, the Service Manager will communicate with customers to provide feedback on truck operations and malfunctions, maintain customer relationships, and ensure customer satisfaction. The role also involves completing all necessary paperwork, including warranty documentation, and monitoring the production of all technicians throughout the shift to meet production goals and expectations.
Responsibilities
Oversee and manage the Diesel Shop (hiring, firing, coaching)
Ensure technicians complete scheduled service appointments and perform preventative maintenance on trucks.
Communicate with customers to provide feedback on truck operations and malfunctions.
Maintain customer relationships and ensure customer satisfaction.
Complete all necessary paperwork, including warranty documentation.
Monitor the production of all technicians throughout the shift and set production goals.
Ensure the team meets demand and expectations.
Supervise technicians performing new vehicle pre-delivery DOT inspections and service/preventative maintenance on vehicles, including hydraulic and pneumatic service repairs.
Essential Skills
Experience with diesel engines and diesel maintenance.
Proficiency in troubleshooting and repair.
Supervision and management experience.
Experience with DOT inspections and diesel technology.
Knowledge of hydraulic and pneumatic systems.
5+ years of previous diesel/heavy equipment mechanic experience.
Additional Skills & Qualifications
3+ years of recent management experience.
Valid driver's license.
Hydraulic experience is a plus.
Why Work Here?
We offer a competitive salary along with a comprehensive benefits package that includes health, vision, and dental insurance. Additionally, we provide a 401K match at 4%, life insurance, and both short-term and long-term leave. Employees have opportunities to grow within the company and advance their careers.
Work Environment
The work environment is a service shop that is very clean but not climate-controlled.
Job Type & Location
This is a Permanent position.
Pay and Benefits
The pay range for this position is $60000.00 - $75000.00/yr.
Benefits
Competitive Salary
Health, Vision, Dental Insurance
401K match at 4%
Life Insurance
Short-term and long-term Leave
Opportunities to grow with EPG
Workplace Type
This is a fully onsite position in Orlando,FL.
Application Deadline
This position is anticipated to close on Mar 31, 2025.
About Aerotek:
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.