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Your Opportunity as the Senior Specialist, Quality Assurance Location: Orrville, OH Work Arrangements: 100% on-site Reports to: QA Manager In this role you will: Drive operational excellence and ensure compliance with BRC, Quality Key Elements and regulatory requirements Accountable for key quality results and systems impacting, lab verification, records traceability, training, pest control, and holds & positive release Quality Key Elements. Work collaboratively with 3rd party Service company, Plant Planning and Corporate Quality Assurance to build effective relationships to drive key business objectives Provide coaching and support to Quality Functional Leaders and Technicians Function as backup for cross functional team members Responsible for investigating and communicating responses for consumer complaints Participate/Lead quality defect root cause analysis investigations Develop and implement cost reduction and work process improvement projects Execute quality assurance laboratory analytical testing to deliver accurate JJP quality analyses, and reporting into Proficy, Oracle and WMS systems Deliver accurate process attributes & instructions consistent with standards necessary for the release and control of all incoming, in process product quality Process/Packing Analytical Support including maintenance of lab equipment, ordering supplies, coordinating Progressive Maintenance (PM) and repair with vendors, verification of new equipment and troubleshooting of instrument problems Responsible for working through raw material/packaging complaints with logistics and vendors Able to meet all safety expectations, including wearing the required personal protective equipment (PPE) and following all safe practices The Right Place for You We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our , and we believe in supporting every employee by meeting their physical, emotional, and financial needs. What we are looking for: Minimum Requirements: 4-year degree, food science or equivalent preferred At least 2 years of food manufacturing experience Ability to work and manage within a team environment effectively Self-motivated and can work independently with minimal direct supervision Strong organizational, critical thinking and problem-solving skills with attention to detail Effective presentation, verbal, and written communication skills Strong organization and time management skills Strong computer skills - Microsoft Office Additional skills and experience that we think would make someone successful in this role: BRC experience, or SQF, PCQI, and HACCP certifications Working knowledge of Process and Packing operations Demonstrate results in driving continuous improvement Ability to communicate effectively to groups internal/external to the plant Working knowledge of Prodika, Blue Yonder (WMS), and Proficy Ability to train others and evaluate for qualification Better Process School Certified Understands technical systems and terminology Ability to interpret Ship and Hard Hold Reports Ability to assist in Calibration/Maint./Audit Laboratory Equipment Learn more about working at Smucker: Follow us on #INDSA The J. M. Smucker Company (the "Company") is an Equal Opportunity Employer. No person will be discriminated against in hiring or in any other aspect of their employment on the basis of race, color, religion, sex (including pregnancy), age, national origin, ancestry, citizenship status, sexual orientation, gender identity or expression, transgender status, marital status, familial status, disability, genetic information, protected veteran/military status, or any other characteristic protected by applicable federal, state or local law