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Microsoft Corporation AI Lab Operations Manager in Osaka, Japan

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.

The Microsoft AI Co-Innovation laboratories in Business Development provide a unique environment for partners and customers in artificial intelligence, global automation, robotics, to rapidly ideate and prototype their future technologies from silicon to cloud and from data to ML models.

This role in the AI and Emerging Technologies Business Development organization provides an exceptional opportunity to manage delivering corporate level governance for highly strategic growth opportunities with internal and external stakeholders, alliance formations, ecosystem development and help pioneer customer engagements with responsibility for the project management and the hands-on operations of the AI Co-Innovation laboratories.

Responsibilities

  • Partner Management and Governance: Collaborate with internal and external stakeholders to provide a balanced and positive experience to not only the stakeholders, but most importantly our customers and partners.

  • Create an impactful pipeline of customers/partners by creating and hosting regular events, working with internal and external stakeholders and utilizing professional network.

  • Suggest and create new lab programs or derivatives of existing programs for the Japan lab and/or global labs to enhance customer experience.

  • Gathering and analysing high level customer use cases, and create regular product and industry signals reports.

  • Responsible for the efficient operation, coordinating and supervising of the activities, adhering to policies (including Microsoft’s Responsible AI guidelines) and procedures established to ensure a smooth flow of activities and efficiencies.

  • Develop and establish operating policies consistent with the labs broad policies and objectives and ensures their execution (included but are not limited to): standardizing reporting, defining consistent project/policy frameworks, dashboard publication and communications cascade, experience reporting processes, performance measures and adherence.

  • Present in lab events and provide lab updates and reports to stakeholders.

  • Industry Expertise: Develop industry expertise including competitive and market dynamics, product and technology trends.

Qualifications

Knowledge, Skills, and Abilities

  • Collaboration: Work with cross-disciplinary teams to drive strategic customer/partner projects to a success through the lab program.

  • Influence: Ability to influence and drive results in a complex technical and business environment, including various stakeholders across functions (such as engineering, business development, Microsoft for Startups, marketing, sales, services, finance and legal). Learn to additionally influence external stakeholders across corporate and partner organizations.

  • Execution: Demonstrated track record of owning projects or programs from early concept design through tracking of key results. This includes defining objectives and coming up with new ways to scale impact over time.

  • Agility: Ability to contribute consistently and positively in a high-paced, fast-changing, ambiguous, and sometimes unpredictable work environment.

  • Customer Obsessed: Brings a customer and partner first mindset and knowledge of technology, start-ups, and corporate innovation to authentically engage senior executives and drive results.

  • Key interpersonal traits: Motivation, creativity, adaptability, curiosity, continuous learner, resourcefulness, unquestionable ethics & integrity, exemplary organizational skills and high attention to detail.

  • The ability to quickly and clearly understand and articulate new technologies and business value to others.

  • Some business or technical experience with cloud computing, application development, and machine learning/AI principles.

Required/Minimum Qualifications

  • 10+ years of professional experience.

  • Bachelor’s degree in business or related field or equivalent alternative education, skills, and/or practical experience.

  • Strong written and verbal communication in Japanese language required.

Additional or Preferred Qualifications

  • Experience working with startups and/or entrepreneurs

  • Some knowledge of Microsoft's platforms and processes, including product and partner strategies.

  • Experience building partnerships and working across organizations

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

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