JOB REQUIREMENTS: Job Details Job Location Oshkosh WI Murdock Branch -
Oshkosh, WI Position Type Full Time Salary Range \$17.50 - \$17.50
Hourly Description POSITION SUMMARY The Member Advocate is responsible
for providing transactional and information services to credit union
members while achieving sales goals. POSITION RESPONSIBILITIES Sales:
Cross sell financial products or refer members to professionals who can
assist them. Meet or exceed specific individual monthly referral goals.
Promote and recommend various credit union products such as consumer
loans, deposits, mortgages, investments, credit cards, and various
electronic services. Respond to questions from the members regarding
services we provide in a professional friendly manner. Attend required
sales, services, and department training classes to enhance skill level.
Additional duties assigned. Operational: Complete deposit, withdrawal,
and services transactions with accuracy and efficiency while following
all security procedures. Always maintain member confidentiality by
verifying all necessary signatures, endorsements, and proper photo
identification. Maintain appropriate cash drawer supply while staying
under set limits. Verify and balance currency, coin, and checks in cash
drawer at end of shift. Process and accurately balance member
transactions such as: daily mail, night depository, and ATM. Order
checks through Liberty Check Processing. Order, reorder and maintain
check cards for members. Enroll/modify payroll allocations and ACH per
member request. Complies with all aspects of BSA/AML and OFAC
regulations as it relates to this position. Maintain a professional
image of the credit union in dealing with members: provide friendly,
helpful assistance, upgrade knowledge of financial products and protect
member confidentiality. Saturday hours are required on a rotating basis,
may be asked to work at other Verve Branch locations as needed to meet
staffing needs Additional duties assigned. Qualifications EDUCATION AND
EXPERIENCE High school diploma or equivalency, or currently enrolled in
high school. Previous cash handling and/or retail experience preferred.
KEY COMPETENCIES Able to read and interpret policy and procedures. Learn
and know product offerings. Stay abreast of new products and services.
Effective written and verbal skills. Basic computer skills, use of
standard keyboard, mouse and common software packages. Accurate math
skills, ability to calculate figures and amounts such as cash
denominations. Ability to use basic 10-key calculator. Complies with all
Federal and Credit Union regulations as it relates to this position.
Requires an outgoing, friendly, and enthusiastic team orientated... For
full info follow application link. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
gender, national origin, age, sexual orientation, gender identity,
disability or veteran status ***** APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/0B4AF2F0CEEF4148