This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4198282
Position Description:\
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Job Purpose and Scope:\
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Responsible for the day-to-day operations, including support and
maintenance, related to the PC and computing environment for the
assigned division. Also responsible for recommending, installing, and
configuring PC, phones and related equipment onto the network.\
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Essential Functions:
- Provides personal computer installation, maintenance, and support.
- Provides PC and software support and maintenance.
- Travels on-site to branches in respective division, as needed.
- Assists in preparation of new division branch openings.
- Provides support as needed to maintain inventory of computer related
equipment located in the division.
- Assists in local network equipment and telephone support.
- Opens and works support tickets.
- Maintains effective communication with other internal IT teams.
- Travels on company business
- Maintains good punctuality and attendance to work.
- Follows Bank policy, procedures and guidelines.
- Performs other duties as assigned.
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Knowledge, Skills & Abilities:
- Advanced knowledge of TCP/IP networking, PC Hardware, and Laser
Printers.
- Advanced knowledge of Active Directory.
- Ability to learn other computer software and hardware.
- Ability to lift computer equipment with or without accommodation.
- Ability to climb ladders, crawl under desks or reach to install
network equipment with or without accommodation.
- Ability to sit at a desk for extended periods.
- Ability to communicate effectively both verbally and in writing.
- Ability to travel to other branches in the division.
- Ability to work effectively and demonstrate flexibility in a
continually changing environment.
- Ability to demonstrate effective customer service skills.
- Ability to maintain attention to detail.
- Ability to demonstrate effective time management skills.
- Skill in using computer and Microsoft Office, including Word, Excel
and Outlook.
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Equipment Used in Job Performance/Working Environment:
- Computer
- Telephone
- Multi-function device
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Major Job Demands (Physical/Mental):
- Decision-making
- Problem-solving
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Note: This description is not an exhaustive list of all job
functions, duties, skills and job standards required. Other job
functions, duties, skills, and standards may be added. Management
reserves the right to add or change the job requirements at any time.\
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Position Requirements:\
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Basic Qualifications:
- High school diploma or equivalent required.
- Minimum of one (1) year experience with MS Office programs, TCP/IP
networking, PC hardware, and laser printers.
- Valid driver\'s license and a good driving record.
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Bank OZK is an equal opportunity employer and give consideration for
employment to qualified applicants without regard to race, color,
religion, sex, national origin, age, sexual orientation, gender
identity, disability status, protected veteran status, or any other
characteristic protected by federal, state, and local law. Member FDIC.\
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