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LIVE THE ISLAND LIFE
Tommy Bahama is more than just an island inspired brand, it’s a lifestyle! Live the Island Life as an ambassador of our brand, representing the season’s stylish trends. We look for those who are passionate about growth as we offer a variety of rewarding positions, from sales to management. You will play an important role in our store leadership, inspiring your team to work together to achieve our goals, create an environment of aloha fun, while exceeding guest expectations - taking them someplace great. Come join us, share knowledge on latest designs and provide guest with world class service!
SET THE COURSE
To deliver exceptional service experiences to our Guests while exhibiting Core Values, and Hospitality Standards. Always provide a safe and open work environment by modeling appropriate behavior, including demonstrating that our differences make us stronger and by treating everyone with respect
BE THE ISLAND GUIDE
Shares involvement with manager in recruitment, interviewing and retention of Bartenders who possess an upbeat personality, smile, high energy and is a team player
Facilitates the implementation of company learning/training programs
Monitors quarterly retraining of Service Standards, F&B Recipes, and Guest Experience through EdApp
Trains and retrains bartenders as needed
Logs and maintains waste/spill log
Conducts pour tests for bartenders on a weekly basis (passes the test themselves)
Coaches bartenders on maintaining hospitality standards and drink recipe adherence
Performs bar checks with Manager
Ensures Bar Prep Procedures are being followed and assists for establishing par levels
Follows up on proper maintenance of bar equipment (coolers, frozen drink machines, tools, etc.)
Maintains, operates, cleans and tests the glass washer
Participates in a team environment that promotes sales and service success
Commits to maintain the culture through the evolution of the business
Attends all restaurant-related meetings and training sessions, and apply learned skills on the job
Declares all tips as required by law and ensures all bartenders adhere to tip policy.
Receives and implements feedback and coaching
Possesses complete knowledge of all food and beverage menus – including ingredients, preparation methods, and presentation
Possesses competent knowledge of beer, wine, and spirits
Possesses complete knowledge and application of all Hospitality Standards
Balances service between bar top Guests and the service well
Practices and coaches proper cash handling and proper operation of the point-of-sale system
Practices and coaches the continuous updating of guest tabs
Maintains a clean, sanitary, and safe environment for all team members and Guests
Maintains proper stock levels (including inventory control and ordering) of perishables and spirits according to projected business
Implements the Seasonal Cocktail Program timely and properly
Participates in the creation of Fresh Market Cocktails
Participates in Bar Inventory with Manager
Participates in ordering with Manager and setting Par levels
Stores all product and keeps organized liquor/beer and wine rooms clean and organized
Follows up with Daily, Weekly and Monthly Cleaning checklists
Verifies proper government-issued identification of Guests when alcohol is ordered as required by state and federal law
Adheres to Company, division, and location policies and procedures
Other duties as required and that may occasionally be necessary to support the business.
ESSENTIALS FOR LIFE IN PARADISE
Must meet minimum age for preparing and serving alcoholic beverages
Two years of bartending or related experience in a full-service restaurant
Generally, one Full Year bartending at Tommy Bahama location. No performance write ups within 365 days, and a performance review on record with meeting and or exceeding expectations in all areas.
High School diploma or GED
Must have current food handler’s card and alcohol service certification as required by federal/state/local law
Must be able to lift up to 40 pounds on a consistent basis
Frequent bending, stooping and twisting on a consistent basis
Routine standing for entire shift for 8 hours
Maneuvering of hand cart, blenders, knives, slicers, wine keys, and other tools listed in the training manual
Mahalo (thank you) for your interest in Tommy Bahama!
Tommy Bahama participates in E-Verify. Details in English and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/EverifyPosterEnglish.pdf) . Right to Work Statement in English (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWEnglishversion.pdf) and Spanish (http://www.tommybahama.com/content/dam/tommy/Career%20pages/WebBPPOSTERRtoWSpanishversion.pdf) .
Aloha!
At Tommy Bahama, paradise is our business. Focused on exceptional guest service, upscale products and delicious food and drinks, our tropically inspired lifestyle inspires the world to relax. Maintaining our unique point of view requires a diverse team that includes apparel designers, eCommerce and technology experts, manufacturing and operations, and, of course, retail and hospitality professionals. There are countless opportunities to contribute to our continued success — if you'd like to help us "Live the Island Life," we'd like to hear from you.
Tommy Bahama is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.